Forum Discussion
This has happened to me about 5 or 6 times so far since the last update, I know it has done the same thing to a couple of my friends as well.
When trying to exit a game before the game ends, I am faced with a black screen, the game will not fully exit the game I am currently in. I have to control alt delete to close the game and then open it back up. I do not get any errors, it is the game just froze during the exit.
I do not have this issue when the game ends and I exit during the awards screen.
Hi there,
Thanks for the reports and the added detail here.
It looks like these black screen issues may be happening during match exit or when transitioning into the next game, rather than during initial launch. We’ll make sure that’s noted.
If you’re affected, it would be really helpful to know exactly when it happens on your side — for example:
- When leaving a match early
- After the round fully ends
- While loading into the next match
- Whether restarting the game is the only workaround for you
If you’re on PC, you’re also welcome to share a DxDiag report if convenient, as that may help with comparing system and driver details across reports.
Appreciate everyone continuing to share details.
- LauzyDave2 months agoSeasoned Novice
I've been continuing to have this issue since the middle of season 3. It randomly stopped happening towards the last couple weeks of the season but started again in the last week of season 3. I can't be in the game (not even the main menu) for more than a few minutes before my monitor goes black screen and unresponsive. I have to full restart my PC to get out of it, and when I get back in my AMD drivers have been damaged and I need to reinstall them.
I have tried uninstalling the game, verifying the files, and reinstalling my drivers after a clean uninstall. Nothing has definitively worked. It's a miracle I was even able to play towards the end of season 3. My crash log is from after the game has already bricked my drivers and I've restarted my PC. This was also after I clean reinstalled my drivers.