Forum Discussion

New Rookie

10 months ago

Solved

cannot launch game, get splash screen then black box, THEN CRASH back to EA App

Been trying to correct since launch. I am using the EA APP and I launch Battlefield 6. The splash screen comes up, after the bar loads, I get a black box. Then it crashed back to the EA APP. Things ...

DeinVater1970
10 months ago
I have the same problem like a lot of other players. Have also tried every advice I found in forums. Without success.
There are so many players with the black screen problem but EA isn‘t able to fix it. Itˋs a shame!

Sphearix829

New Traveler

11 months ago

Before I state the main issue, I just want to say that I have been having this issue since the Beta. And because of it, I was unable to play the beta for almost the entirety of its two week runtime. After the beta ended I decided to get back into BF2042 to tide me over until the release of BF6, and I encountered the same issue there. Now with Battlefield 6 released I am STILL encountering this issue. Here's what I know about the issue from two months of experiencing it:

9/10 times when I play the game on Steam, my PC will BSOD, and usually throw an error like: “IRQL_NOT_LESS_OR_EQUAL (0xA), What failed: ntoskrnl.exe” or some other error (IRQL/ntoskrnl.exe is the most common one I see). This happens during random points during gameplay or when loading into a match. After checking my dump files and the Event Viewer, the issue always stems from a Memory Access Violation Error (0xC0000005) caused by the eaanticheat.exe. After scouring online searching for a solution, I believe I have tried every suggested fix I could find on here, Reddit, the Microsoft support forums, and a plethora of YouTube videos. I have tried:

Uninstalling/reinstalling the anti-cheat and the game itself (restarting the PC between installing)
Toggling my overlays (Nvidia, Discord, and Steam)
Toggling memory core isolation
Making exceptions for the game and the anti cheat in Windows Defender
Running the EA app, game, and anti cheat as admin
Verifying the integrity of game files
Running hardware and memory diagnostics
Scanning and repairing corrupted system files (there were none)
Updating drivers and Bios
Rolling back Nvidia Drivers

I am just so tired of debugging this game and I am posting this on here, PRAYING that someone may have a solution or is having similar issues like me and has yet to find a solution. Most of the forums I have seen similar issues on are 3 years old or older and don’t really provide any fixed that have worked for me.

If it helps my current specs are:

GPU: Nvidia GeForce RTX 4070 Ti

CPU: 13th Gen Intel Core i7-13700K

RAM: 32 Gb

Sphearix829

New Traveler

11 months ago

I THINK I HAVE FOUND SOMETHING CLOSE TO A SOLUTION

Someone on another forum post recommended this and I have had only one crash since doing this, but that was after 2 and a half hours of uninterrupted gameplay. Go to Documents >> Click on the Battlefield 6 folder >> And delete the CrashDumps file and relaunch the game. So far only had that one crash doing this, but the game seems much more stable now after doing it.