Forum Discussion
My game just closes as soon as I want to start the campaign.
It just closes, boom, back to desktop, no error, nothing else. Tried it over and over, got it on Steam, restarted Steam, deselected all the dlc properties in Steam and reselected, validated game files, lowered graphics. Nothing works.. Highly frustrating
CM title edit
Hey everyone,
Thanks for continuing to share your reports about the campaign crashing on launch issue.
We’ve recently identified a possible contributing factor:
It looks like some antivirus programs may be falsely detecting the single-player executable and blocking it from running.Please try the following:
- Check your antivirus software to see if it has flagged or quarantined the single-player executable.
- If so, add an exception / allow list entry for the game’s single-player .exe file and then try launching the campaign again.
This has helped a few players get back into the game immediately.Additionally, if you’re still experiencing the crash even after adding an exception, it would really help us if you could reply here with:
- The name of your antivirus software (e.g., Windows Defender, Avast, BitDefender, etc.)
- Whether or not adding the exception resolved the crash
Thanks again for your patience and for helping us track this down!
- NuclearDoctrine11 months agoSeasoned Newcomer
The game crashes to desktop without displaying any error message when I click on difficulty selection for single player. I have no issues in multiplayer.
- SuaveOne38111 months agoRising Traveler
Same, cannot launch campaign
- caspericos11 months agoRising Newcomer
My game freezes during the third missiion when lopez goes out of the amtrack but the thing is i can move the turret and look around. then it crashes
- joacbjeons111 months agoSeasoned Newcomer
I have the same problem. Multiplayer is great, but no single player makes it not worth the $69 in my opinion. PLEASE FIX. I need a solution.
- MajorMischievous11 months agoRising Newcomer
I was having similar but slightly different issue, but found a fix. When I went into matchmaking (any), the game would crash back to desktop (no error message) as soon as a match was found. I couldn't get past the matchmaking screen. I could play the campaign just fine though. I uninstalled and reinstalled the game initially, and then also uninstalled the EA app. I also have a friend that uninstalled their EA app before playing the game and they had no issues. They have the same computer and graphics settings I do. The EA app was the only difference! Give that a try.
- TixBelgium11 months agoNew Novice
Thank you so much! I finally got the single-player campaign to work.
Closing the EA app fixed the issue. I have the game on Steam, so I don’t really need the EA app running in the background.- MossyJoke11 months agoRising Newcomer
Hey I see that you fixed the issue with the single player crashing when you start it mine is doing the same thing, I also have it on steam as well and multiplayer works great just when I start the camping crashes.
When you say the EA app what do you mean by that? The only thing I see running EA wise is the Anticheat is that what you guys were referring to I tried to stop that and then it all closes out. When ever you get a chance I really appreciate it been trying for hours lol.
- SulcldeSprint11 months agoSeasoned Rookie
SgtRiggz92 did you give this a try??
- SgtRiggz9211 months agoSeasoned Scout
I'm playing on Steam so the EA app doesn't even open I think so haven't tried
- RockCA213311 months agoRising Newcomer
Having the same issue as OP, then it started working randomly and had to take a break came back to play the single player Campaign and now back to crashing. tried all the tricks suggested (I'm on steam) and dont have EA app running. the multiplay sider of things works fine, guess we know where your priorities are in your game development.
you sure make it difficult to like a game
- SgtRiggz9211 months agoSeasoned Scout
Yesterday it worked randomly after I updated my Nvidia drivers so I thought that was the fix. Now I just wanted to continue and same story as before. The game just closes again as soon as I launch the campaign. No error, nothing. Not using the EA app because I have it on Steam. No idea what to do.. It really makes me question the purchase.. The fun is not there atm.
- coolio6664711 months agoNewcomer
(Steam install) Mine crashes everytime I launch/resume my campaign. Launches and works everytime i change my Vsync settings on or off.
- BrianPatrick0311 months agoRising Newcomer
Mine is doing the same thing.
The first response here hijacks the conversation and brings it elsewhere. Campaign is not working. No errors… just black screen, then crash.
worked fine yesterday.
- SuaveOne38111 months agoRising Traveler
3 days now and still the same issue. I've tried all the fixes I've seen (close ea app, change vsync to off or on, change graphics setting, disable windows defender). Nothing has worked yet, have yet to be able to play the campaign.
- SoproxiWasTaken11 months agoRising Novice
I bought this game primarily for the campaign.
Multiplayer runs perfectly, 60fps at quality settings.
Launching the campaign through the difficulty menu or clicking "start mission" will casue the game to freeze, and then crash with absolutely no error message.
Game is purchased through steam.
I have tried:
Reinstalling
Verifying game files
Disabling Single Player HD Textures & Verify
Disabling Multiplayer Marker/ HD Marker & Verify
Disabling all overlays (Nvidia and Discord
Adding exception in antivirus (windows defender) for battlefield exe
Game's been out for days now, and still nothing. Really really disappointed, I don't want to play more multiplayer, as if I can't get the single player to work I'll just refund it.
I've attached my dxdiag too.- SoproxiWasTaken11 months agoRising Novice
I'll also add that I've tried modifying many in-game settings (V-Sync, modifying quality settings from low to high and mid). This hasn't changed anything, the crash happens in the exact same way every time:
Game freezes
Audio freezes
Audio comes back, game unresponsive,
Game crashes with no error message. - wildmustacheride11 months agoNew Rookie
Buying a BF game for the single player is wild..
- SoproxiWasTaken11 months agoRising Novice
wildmustacheride People like games for different reasons! Don't get me wrong, Multiplayer is fun, well-made, I just think I prefer other things.
I like a cinematic campaign, I like seeing how bad (or good?) the campaign is in these newer games. The gunplay is fun, I like shooting **bleep** in single-player, and I'm willing to spend some money to experience it!
Had a lot of fun in The last of us multiplayer back in the day, and I knew some friends that didn't really like the game, and only played the pvp stuff. I never thought it was wild that they found more enjoyment out of a different (less focused) part of the game!
- EA_Leeuw11 months ago
Community Manager
Hey everyone,
Thanks for continuing to share your reports about the campaign crashing on launch issue.
We’ve recently identified a possible contributing factor:
It looks like some antivirus programs may be falsely detecting the single-player executable and blocking it from running.Please try the following:
- Check your antivirus software to see if it has flagged or quarantined the single-player executable.
- If so, add an exception / allow list entry for the game’s single-player .exe file and then try launching the campaign again.
This has helped a few players get back into the game immediately.Additionally, if you’re still experiencing the crash even after adding an exception, it would really help us if you could reply here with:
- The name of your antivirus software (e.g., Windows Defender, Avast, BitDefender, etc.)
- Whether or not adding the exception resolved the crash
Thanks again for your patience and for helping us track this down!- SuaveOne38111 months agoRising Traveler
Hi EA_Leeuw ,
My antivirus (Windows Security) doesn't show anything in protection history for this. Also, where would we find the single-player exe file?
This is now Day 4 of not being able to play the campaign, still have not been able to play it EVER.
- RockwoodPower11 months agoRising Newcomer
Nope not working. Windows Defender. Updated all drivers, turned vsync on/off and multiplayer is working fine. Thx for helping!