Can't submit support request
charged 3 times to many for useing paypal
paypal didnt work got error but still got charged for it
used visa it worked
cant submit support request submit button does nothing all boxes filled out right
Forum Discussion
5 Replies
EA_PulsarCommunity Manager
Hey iced6feetunder, Could you try opening the website in an incognito tab or a different browser and see if that lets you submit your case? Sometimes that helps clear up the issue.
just tryed microsoft edge it is the same cant use submit button
- EA_Pulsar
Does it help if you change the product category to something else? Also check if you already have any open cases https://help.ea.com/en/help-my-cases/
no open cases also opened refund tool
try that way dont work
- EA_Pulsar
Are you also sure that the attachment does not exceed the maximum size, just in case it's too big? Do you also use an active firewall, scanner, or antivirus that could block similar websites? Are you able to test it on a different PC?
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