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Hi OskooI_007 I was hoping you would want to help with this! Here is the PingPlotter result page: https://share.pingplotter.com/QhJVboqjC6p
If you need a larger sample, or something else for more info - let me know.
NameWasWayTooLon Hop 1 in the traceroute is your home router. It's showing 59% packet loss and ping spikes over 500ms. The home router is causing ping spikes in your gaming.
The way traceroutes work is the lowest number hop showing a problem, affects all the hops that come after it.
Since Hop 1 is showing packet loss and ping spikes, it's going to cause packet loss and ping spikes for all the hops that come after it. Hop 2 thru Hop 10. The game server is basically Hop 10.
We need to troubleshoot why the home router is causing ping spikes. Usually if an ethernet cable is connected to the home router and a PC, the ping time to the home router is 1ms and really steady.
Is the PC connected to wifi or cable ethernet?
- NameWasWayTooLon3 months agoRising Novice
OskooI_007 Thanks for deciphering that. PC is connected to cable ethernet via an Orbi mesh system. When I first set the network up, I didn't have any issues at all.
- OskooI_0073 months agoLegend
NameWasWayTooLon there's definitely a ping spike problem with the Orbi mesh system.
I'm curious about how the PC is connected to the Orbi mesh system. Is the PC connected to main Orbi router, or is it connected to one of the Orbi satellites?
- NameWasWayTooLon3 months agoRising Novice
OskooI_007 Connected to the one satellite on the system. I just gave the Orbi a full reboot and am still having issues.
- Trichomecookin3 months agoSeasoned Novice
Sorry to step in oskool hope you dont mind.
Verify orbi firmware is up to date, verify QOS settings are on. It may be called SQM on orbi.
It could just be degradation of the orbi mesh.
Firmware updates also adjust the rf power to antennas to increase lifespan of the device or resolve heat issues which could be the case as well. They also do this on the fly which could cause some latency spikes.
As oskool asked, he was leading towards; if you are connected via ethernet to a satellite orbi you are still relying on 6ghz wireless in the connection chain. You could improve the quality of connection by connecting ethernet to gateway orbi(the orbi connected to your modem). I know this is not easy and requires installation of an ethernet from den to office though, and is not always feasible on your own.
- NameWasWayTooLon3 months agoRising Novice
Hey Trichomecookin,
This is an RBR750 mesh system so no QOS settings. Just sets it automatically. Firmware is up to date on satellite and router. I can try hardwiring into the router and see if problems persist. Will have to order an XL ethernet cord to get here after the holidays.
- Trichomecookin3 months agoSeasoned Novice
OskooI_007 I'm seeing packet loss at gateway as well on ping plotter , but I do not see it when opening a cmd and running a ping (gateway ip) -t.
This makes me want to believe it's something to do with new windows11 releases and ping plotter software. Possibly a routing cache displaying as ping loss? IDK just theorizing here.
- OskooI_0073 months agoLegend
Trichomecookin I welcome the help! I don't notice any packet loss on my home router with PingPlotter running on Win11 version 25H2.
PingPlotter starts off by running a traceroute and then switches to pinging all the IP addresses.
Now that you understand how traceroute works, we can talk about how PingPlotter works. When you first start a trace in PingPlotter, it initiates a traceroute so that it can find all of the hops between the computer and the intended target. Once it finds all of those hops, PingPlotter starts pinging each of those hops every 2.5 seconds. Every so often it will run another traceroute to see if the route to the final destination has changed.
https://www.pingman.com/kb/article/traceroute-vs-pingplotter-160.html
- Trichomecookin3 months agoSeasoned Novice
Interesting, if that's how ping plotter works, it seems that the traceroutes go through and display in the "cur" column, but the pings will not. Falsely displaying as packet loss. I'm going to consider this a non issue and not worry about it.