I bought the bf6 Pro battlepass a day it came out. And I don't have ANY of the instant unlocks I was told I was suppose to get, Or some of the recruit unlocks I've already grinded for and I'd like to have them unlocked or something.
Have the same i waitet 3 hours in support chat ... alone
using steam
Why did ea support send me here saying the remedy or fix was here? Did I miss something...?
No. Hers no fix. Stil all locked for me try now getting money back from steam
Same case as mine. It seems my account has a lot of bugged contents especially on the BP rewards
I created a ticket on this exact issue and never got a response so I initiated a chat with tech support and was able to get a refund. You're not likely going to get a resolution to this anytime soon unless you press the issue as when I was chatting with tech support they tried to convince me that I had just made my purchase and unlocked it minutes ago, seemingly unaware that I had made the purchase a week prior and had the receipt to prove it. once I did prove it then all of a sudden they wanted to fix the issue but not until I proved it
The moral of the story is that posting on this form isn't going to do any good. You have to press them on the matter financially by taking your money back. Once enough people took their money back then they'll fix it then you just repurchase at that time
Having a similar issue myself. I posted a transcript of my chat with support here. Hilarious to read, but absolutely frustrating. They literally can't help us.
Having same issue as well
same issue with me, i even have an open ticket for this.
I hope it gets addressed soon!
