Forum Discussion

Seasoned Traveler

5 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message. Direct function "m_submitFenc...

crashing

EA_Shepard

Community Manager

5 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

EA ID/Steam ID
OS installed:
OS Version
GPU:
GPU Version
Date/time issue occurred?
Summarize your bug:
What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
In which mode has this happened? MP - Campaign - if MP, which part?
Any other errors when they happen?
Crash the entire game, or just pops up the error?
Is this during a specific mission or during a cut-scene?
Can you attach a DxDiag?

Rinlayt

Rising Traveler

5 months ago

Rinlayt (steam)

win10 pro

Version 19045.2965

rtx 4070

581.42

After launching the game, 4-5 minutes pass and the game freezes along with Windows without errors; the very first time there was an error without Windows freezing, and there was a DirectX error.

Crash

everywhere

entire game and windows

everywhere

yes

DxDiag.txt119 KB