Forum Discussion

Seasoned Traveler

5 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message. Direct function "m_submitFenc...

crashing

EA_Shepard

Community Manager

5 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

EA ID/Steam ID
OS installed:
OS Version
GPU:
GPU Version
Date/time issue occurred?
Summarize your bug:
What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
In which mode has this happened? MP - Campaign - if MP, which part?
Any other errors when they happen?
Crash the entire game, or just pops up the error?
Is this during a specific mission or during a cut-scene?
Can you attach a DxDiag?

Bolotnij

Newcomer

5 months ago

steam id : 76561198292102212

OS : Windows

Version : Windows 11

GPU : GeForce RTX 3060

Date/time issue : since the launch of the game.

Summarize your bug: Game keeps chashing with DirectX error tab

What type of issue do you have? - Crash of the game.

In which mode has this happened? - Haven't tried campaign yet, but keeps crashing in MP mode, whatever mode.

Any other errors when they happen? - Only DirectX error.

Crash the entire game, or just pops up the error? The entire game friezes for an instance, then DirectX error tab pops out and when clicking OK game closes.

Is this during a specific mission or during a cut-scene? - Can happen in any case, in process of game launch, when inviting friends, while loading into the mission or in the middle of it.

DxDiag.txt116 KB