EA account bug: level 0, blank profile, no online status, friend requests bug

I load into the game my level shows zero, profile menu on the dashboard is blank. Friends can’t see me online I can’t change my online status the ea connect menu not showing my name and activity status on top right of page. People who get my friend requests can see the friend request but it shows as a blank bar they can’t accept it. I’ve Deleted the game and redownloading it, and quitting the game and reloading. Still doesn’t