Error code 1:85009S

Never mind, it worked for a few hours today, and as of right now, it's not working again. I'm probably going to set up some diagnostic tools if this continues into tomorrow

Thanks, I will ask for a refund as well. I tried installing win 11 and still does not work.

I'm using PureVPN and I'm connecting with UDP Protocol

I think it might be something with the anti cheat, I already have w11, and I’m not going to reinstall the os. I’m happy for you, thanks to your test on the account now I can exclude this option 

I have notice there is still something slightly wrong even tho it works now. In the main menu my friends keep disappearing and re appearing. my friend said I keep appearing online and offline but I can live with this now it works.

I just started up BF6 and it has been going for longer than 5 minutes now, wow, finally :). Really hope it stays like this :)

It is crazy how there was no official communication on this.

Still the same

Even with VPN I get this issue... Roommate has no issues so probably not ISP related ... DNS server adaption did not work ... kind of frustrating...
But I guess I will level everything wihtout joy in 5 minute game intervals, since the issue still persists after a week. 

I have a new datapoint: My tenancy is in Santiago, not Europe like the CM was having us ping. I'm in NA, not SA, so...I wonder if there's some affinity setting at play here...

New chat, nothing new.

Esha (10/19/2025, 1:31:16 PM): Please allow me 2 minutes to look into it. 
 (10/19/2025, 1:32:51 PM): Thanks Esha, I guess you will check the history of this case, and I appreciate it so I dont have to describe the issue from zero. Let me just tell you the reason Im contact you today.

First, I know this is not your fault and this is just your job, sorry you have to deal with this, but I'm tired of waiting and also from EA (Battlefield team) ignoring us by not announcing the issue. It annoys me to see how they are making announcements such as "we are removing tickets, adding tickets to conquest" but do not make an announcement about an issue on their ends which is affecting thousands of people who can't play the game. I guess this time they don't know if they will be able to fix it so it is better not announcing it. 

So I tried to get a refund from Steam, but it was declined since I "played" more than 2 hours, I did not play...I was all the time trying different things to make this game work. I need EA to issue a refund or contact Steam to authorize a refund on my purchase. I do not want to hear "we will create a ticket, we are working on it"...no, I want my money, I've had enough.
If you fix it, I will buy it again, but at this moment, EA has my money and I have nothing, and they can't tell me if the issue will be fixed or when. 
Esha (10/19/2025, 1:34:06 PM): Thanks for the patience. I really appreciate it. 
Esha (10/19/2025, 1:35:19 PM): I really understand your concern. I understand the time, money and efforts you have put in the game and do not expect the same. If I am at your place i also feel the same. 
Esha (10/19/2025, 1:35:25 PM): Alright, I’ve thoroughly investigated the issue, and you have nothing to worry about. It appears that other players have also reported this issue, and our team is actively working on it. We’ve escalated it for review. 
Esha (10/19/2025, 1:35:28 PM): We’re actively working on resolving it as quickly as possible. 
 (10/19/2025, 1:39:03 PM): I understand this, but I paid to play on the 10th, I even pre ordered the game, and I did not get to play on the 10th, and today is 19th (japan) and I still can't play....EA is working on it? wonderful, but they can't tell me if this will fix it this month, next month, or next year. If they announce the issue on X or on the website, I would wait without being worried, but since they are not announcing it for some reason that nobody knows....I'm done with waiting for a fix 
 (10/19/2025, 1:39:54 PM): I also said this a week ago, and still no announcement on X...and the CM on the post we have on the forum disappeared a week ago! he is not commenting, we mention him and he is ignoring us 
 (10/19/2025, 1:40:11 PM): all I have is this chat saying "we are working on it" for 9 days 
 (10/19/2025, 1:40:31 PM): Im done, I need EA to contact steam to authorize a refund on my purchase 
Esha (10/19/2025, 1:40:36 PM): As, Known issues are look by the concerned team . if this is something in my hand, I will surely provide you the solution right at the moment . however, this is something look by the different team . I would like to request you to allow us sometime to fix the issue and come with the best possible resolution. 
 (10/19/2025, 1:40:50 PM): no 
 (10/19/2025, 1:40:58 PM): I already waited 
 (10/19/2025, 1:41:01 PM): and I said 
 (10/19/2025, 1:41:06 PM): all you have to do, is announce it on X 
 (10/19/2025, 1:41:10 PM): but they are not doing it for some reason 
 (10/19/2025, 1:41:17 PM): that's sketchy 
Esha (10/19/2025, 1:41:26 PM): Unfortunately ,we do not have fixed time frame however our team is currently working on it. Also, I do not want to give you any false commitment on that by giving you any exact time frame. I really do not want to keep you in the wrong believe. If I have any official information about timeframe then I will definately share it to you. All I can inform you is the issue is currently under investigation . 
 (10/19/2025, 1:42:23 PM): But I don't want to wait, I don't accept that anymore. I want my money back 
 (10/19/2025, 1:42:56 PM): I was promised a working game on release, did not have it, gave it almost 10 days, do not have it...and we are not even getting an official announcement 
 (10/19/2025, 1:44:02 PM): "we don't know when, but someday we will fix it, until then we will keep you money", that's not acceptable 
Esha (10/19/2025, 1:44:42 PM): Please do not worry, our involved team is aware of the problem and already working on a fix for it. So you don't have to worry as the problem is not on your side and will be solved really soon. 
Esha (10/19/2025, 1:44:52 PM): Trust me if this is something comes under my acknowledgement I'll surely do that for you right away. 
 (10/19/2025, 1:46:53 PM): I'm giving it until 24th, if they don't fix it by then, I will contact again and you guys will have to contact steam to give me a refund 
Esha (10/19/2025, 1:47:16 PM): Being a gamer I do understand your situation though and I know the value of hard earn stuff. 
 (10/19/2025, 1:47:26 PM): have a good day Esha. 
Esha (10/19/2025, 1:47:37 PM): Please accept my sincere apology for not being able to provide you an immediate solution. 
Esha (10/19/2025, 1:47:47 PM): Please let me know if there is anything else I can assist you with? 
 (10/19/2025, 1:47:53 PM): that's all