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This is 100% an issue that has something to do with a EA and/or Xbox childrens account. As others already have said, launching and playing Battlefield 2042 (with the EXACT same age rating as Battlefield 6) works no problem on a childrens account allowed to play 16+ games This error ony pops up when trying to log into Battlefield 6 on a childrens EA account. A similar issue existed for Star Wars: Battefront 2 and it was to my knowlege never fixed. 

My son the Same 

I hope that is not the case with this game. I bought a separate copy of the game just for my son to play. I wonder if I should be asking for a refund now?

Someone in the chat thread did post the phone number to EA corporate office, maybe they would be able to provide a bit more clarity.

Any ideas on how we can escalate this? I bought the game under my sons account, but now he is unable to play it due to a change that they made. I'd hope not to get a refund, but might have to so that I can setup my son with his own account and start the whole process over. It really should not be this difficult to get an answer on if this is even a concern on their radar or if we are just wasting our time on this forum.

How did you do that without having to repurchase the game?

I agree, I really wish they would officially acknowledge the issue. Then I know if I should just wait it out for a fix, or if I am wasting my time. 

We just created a new player tag/profile with a new email address (created a new gmail) and logged in as the new person since the game is already downloaded on the Xbox.  Only downside was starting from scratch 

Same problem.  Reinstalled and reset everything. Age restrictions set to adult.  My profile works fine but our other family account gets that error. We have digital version. Get on this EA. 

Brother I'm with you.  I can't access my son's EA account because they needed that random email generated on the xbox.  No response from customer service.  Infuriating.