Game Crashes After Anticheat Splash Screen
Hi, I have a problem recently, I can't launch the game, anticheat splash screen pops up and dissapears, I've tried reinstalling it, I redownloaded the game, my Windows is up to date, it suddenly star...
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Same i changed nothing, i was able to play on the 19th and 20th of may just fine. I've read that it got updated on the 21st and since then it is completely broken with no error message or any reasonable explanation.
EA_mplsnow
Community Manager
Community ManagerThanks for the update TheGamingGangsta and tchai_TR,
Would love to keep troubleshooting with you until we find a workaround on this, though different situations would likely need different workarounds, so we appreciate your patience.
Some players were able to get past the Javelin splash screen after doing the following:
- Verify game files on Steam
- Repair Anti-Cheat
- Deactivate Discord and other overlays
- Update Windows and all drivers
- Go to Windows > Exploit Settings > Add bf6.exe and eaanticheat.gameservicelauncher.exe by choosing the exact file path > Turn off all settings set to 'On' by clicking 'Override system settings'
- Run both bf6.exe and eaanticheat.gameservicelauncher.exe as administrator
Let us know if following the above steps helped you get a little further along. Thanks!
I did what you said, but now I’m getting this error. I restart the computer, but it gives the same error again. If I run it as an administrator, I get this error. When I try to run it normally, it gets stuck at the login screen, just like the previous issue.
- EA_mplsnow
Hmm, in that case tchai_TR, it'd be best to leave all files (bf6.exe, eaanticheat.gameservicelauncher.exe, and Steam) in non-administrator mode and run them normally.
Just to confirm, have you done all of the following:
- Reinstall EA Anti-Cheat
- Close conflicting background applications
- End all EA-related tasks on Task Manager
- Add Steam .exe files as exceptions in your antivirus software and Windows Defender
- Uninstall and reinstall all Visual C++ Redistributables
- In Windows > Exploit Settings > Add the file path to bf6.exe > Edit (bf6.exe Protection Options) > Make sure 'CFG' and 'Force randomization for images' are toggled off > Apply
- Restart your device and relaunch the game
It might also be worth going through some connection troubleshooting steps to see if the issue is network-related. Thanks!
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