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Oldwarriorrs's avatar
Oldwarriorrs
Newcomer
11 hours ago

Got banned Wrongfully

Yesterday, I received a 3-day suspension for cheating. I immediately submitted an appeal because I have never used cheats, third-party software, exploits, or anything that violates the game's rules.

This morning, before receiving any response to my appeal, I discovered that the suspension had been extended to 9 days.

WHAT A JOKE!!!!If someone from the ToS team actually reviews or observes my gameplay, they'll probably laugh at this decision.

I contacted live support and was informed that a review may take 3–4 days. I am therefore asking for a manual review of my account and the evidence that led to this action.

I am a relatively new player with modest statistics, a low K/D ratio, and very few wins. My account does not display the patterns typically associated with cheating.

If an investigation confirms that this suspension was issued in error, I would appreciate clarification regarding any compensation for lost progression and time.

Thank you.

1 Reply

  • just got an answer from EA 🤣🤣🤣
    Imagine I dont use anything and they banned me for it and there are many cheaters with higher than 300 level.
    Shame🤣
    Hi,
    We’ve completed our review of your recent appeal regarding the action taken on your EA Account.

    Decision on your appeal

    After carefully reviewing your appeal, we confirmed that the penalty on your account for cheating was applied correctly and should remain in place.

    Our rules

    Being part of a gaming community should mean that all players play games the way that they are meant to be played. Cheating and disruptive behavior risks the fairness of the game for everyone. We’ve created the Positive Play Charter to explain what behavior and content is and isn’t allowed across EA games and services.
     

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