I think the $100 phantom upgrade is the same as the regular version which is $60

Hello everyone, I have a problem with the phantom upgrade and the battle pass. I bought the regular version of the game and then, thinking it made sense, I bought the phantom upgrade. However, even though I appear to have received the promised gifts through the system, they are not in my inventory. There is a problem, but no one can solve it. I wrote to support twice and couldn't find a solution. They just said they were working on it, but I've been waiting for it to be fixed for over 14 days. It would be very good if you could fix it as soon as possible because I feel scammed.