Forum Discussion
Hello,
I am contacting you again regarding missing items from the Unrestrained Hunter bundle in Battlefield 6.
This issue has been ongoing for over a month, and I have contacted support multiple times. However, my previous attempts failed because the live chat disconnected 4 times, preventing any real progress on my case.
To clarify the situation:
Items I received:
- Eagle Owl Engineer Skin
- Osprey Helicopter Skin
- Quıckhatch Gadget Skin
- Gruesome Gasher Weapon Charm
Items missing:
- Bear Down Player Card Background
- Unrivalled Ursus Dog Tag
- Unrestrained Hunter Weapon Sticker
Based on my review, I have listed the items I could identify as received and those that seem to be missing below. This may not be a complete list.
I have also attached screenshots showing my in-game inventory and the missing content for verification.
Because of this, I am requesting:
- This case to be handled via email or a persistent ticket
- No closure/reset of the case if the connection drops
- Escalation to a higher support level if necessary
Despite multiple attempts over a long period, this issue remains unresolved.
Please handle this case without interruption.
- BedevVi7 days agoRising Rookie
Hi, just following up on this issue.
This has now been ongoing for nearly 2 months, and the case is currently under studio investigation.
Since only part of the bundle content was delivered, this appears to be a backend synchronization issue.
I would like to kindly ask if this can be reviewed for a manual grant or resync, as the missing items are still not available on my account.
Any update would be greatly appreciated.
- EA_LunardustCat7 days ago
Community Manager
Hi, I’ve merged your post. Sorry that we don’t have any new updates from the studio to share at the moment. The studio is handling a large number of tickets, so this may still take some time. Thank you for your patience.