My account has been Temp Ban
My account has been Temp Ban but when i check my account there is nothing in my penalty history and this is a issue with all game not just BF6 witch is the only game i play; i get a error code of EC:10902
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5 Replies
EA_QueenBeeCommunity Manager
Hey xOctopus_Hands,
Maybe this is a silly question, but are you sure that you're checking the penalty history for the correct account? If you play on Steam for example, it might be linked to a different EA account than the one you're checking.
There's a webform in this article you can use if you're sure this is the right account but still don't see anything in your penalty history. Our terms of service team will be able to take a look at this ban for you.
Yea im 100% positive I dont have ea app and steam linked and I have BF6 on ea app
- EA_QueenBee
If it still isn't showing up properly in your penalty history, I'd still reach out to our terms of service team via the webform in the article I linked before. They can help with any and all bans on your account.
I've already submitted like 2 of these forms with snapshots. Is there a time frame for a response?
EA_QueenBee EA_QueenBee, Actually how do i get a refund all together this is ridiculous I didn't pay for this game to get banned for now reason; no communication or explanation. And have no way to correct that action. Tell me how to refund the game please.
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