Forum Discussion
Hey Tjhjdj,
Unfortunately we can't help with bans here at all on the forums. It's good to hear that you've already raised a ticket with our terms of service team, but I understand the frustation that it's taking a while to hear back. If you go to My Cases, what's the status of your dispute?
- Tjhjdj2 days agoSeasoned Rookie
First of all, thank you for your reply. Let me take a look at my screenshot. It has been thirteen days and I am still reviewing it. I am very anxious about today's update, Battlefield 6. There are new activities, but I cannot participate.
[Removed screenshot for containing personal information - CM]
- EA_QueenBee1 day ago
Community Manager
Have you been updating and reopening your case? If so, that pulls it out of the queue and adds it back in at the back, and it'll take longer for our terms of service team to see it.
- Tjhjdj1 day agoSeasoned Rookie
Thank you for your reply. I haven't made any changes since September 3rd and have been waiting for review until today. Today, I heard feedback from others on the forum and resubmitted my case. Why hasn't my case been processed for thirteen days? Based on your description, I resubmitted it today and I estimate it will take a long time.
- Tjhjdj1 day agoSeasoned Rookie
我应该继续等待,还是撤回案件再重新提交?这个更新后的活动将在十三天后结束,我不想错过这次更新。
- Tjhjdj1 day agoSeasoned Rookie
我需要你的回复。谢谢。我应该继续等待,还是撤回案件重新提交?