Forum Discussion

New Scout

5 months ago

Solved

PC freezing after 10 minutes of playing since 4/16

Yesterday all was fine and I could play BF6 without any issue. Since today, it doesn't matter what I configure, after about 10min off playing freeze. Only hard reset of the PC let it start again. H...

CrashDump_2026.04.16_20.35.19.277.mdmp.zip305 KB

freezing

steam

updates

EA_LunardustCat
1 month ago
Hi there,

Thanks for reaching out.

After updating Windows and following several anti-cheat updates, some players who previously reported this issue have since confirmed they can play normally.

You can check the replies from about a month ago in this thread for reference.

EA_LunardustCat

Community Manager

4 months ago

Hi folks,

6/3: I know this is disappointing, especially given that you've already been asked to test more than once. However, if you're still willing to give it another shot, could you please try again and let us know whether the issue has now been resolved? Thanks!

5/25: To help with the investigation, when reporting the issue or providing a DxDiag / crash dump (if available), could you also please answer the following questions? Thank you.

A: When the incident occurs, do you only restart the game client?

How do you exit the client when this occurs?

B: When the incident occurs, do you have to restart your system?

Do you see any motherboard error codes other than AA/A0 if they are displayed?

----------

At the moment, the three workarounds that more players seem to have confirmed as helping are:

Enabling the iGPU / Update BIOS
Plugging a USB flash drive into the back of the motherboard—specifically into the port used to update the BIOS
Check your Windows updates and install all security packages available

Some other workarounds players have also mentioned include:

enabling full ownership for your Windows user account,
adjusting the driver TdrDelay registry value to 10 to help prevent driver timeouts on older drivers, and
setting both bf6.exe and EAAntiCheat.GameServiceLauncher.exe in the game directory to Run as administrator through the right-click Compatibility menu.
replies/13349468
go into discord settings and turn all overlays off in addition to closing the program through task manager
lowering my GPU clocks (I don't OC) to -100mh (Asus Strix B850-I, 6800xt)
Potential Fix for BF6 Freezing for AMD users | EA Forums - 13383260
Downgrading AMD GPU driver back to 25.9.1
Create a user.cfg
With:
Thread.MaxProcessorCount 16
Place it in steam/steamapps/common/battlefield6
New AMD chipset drivers
replies/13460364
Pushing the game onto an PCH bound M.2 (M.2_3 or M.2_4)
Clean install drivers with DDU

Please be careful with any BIOS or registry changes, and only try those steps if you are comfortable doing so.

cyberfredcobra
Seasoned Veteran
4 months ago
after few days, I confirm, no more hard crash/freeze whole PC after 15-20 min.
I applied this workaround on my rig (AMD 9950x3d, 5080 win 11 uptodate) :
in powershell (admin) dism /online /cleanup-image /restorehealth

sfc /scannow

reboot

after I delete the Anticheat here :
C:\Program Files\EA\AC
click on EAAntiCheat.Installer.exe and click on uninstall all

reboot

I relaunch BF6, AC is installing

no more problem, no need to enable Igpu or a key in Bios flashback usb port .
it works perfectly for me now (even after 4 hours of playing)
- EA_LunardustCat
  Community Manager
  4 months ago
  Thanks for continuing to follow up on this. I've included your steps in the pinned reply so other players can easily find and try them.
Moerges
New Traveler
4 months ago
I had previously applied the “enable iGPU” workaround, which did the trick for me and allowed me to play without freezes (since late April; on a Ryzen 7 7700). When a BIOS update became available for my motherboard a week or so ago, I decided enough time had passed and enough changes had occurred that a re-test was in order. So, after flashing the new BIOS, I re-disabled the iGPU, hoping for the best—and indeed, no more freezing, even with the iGPU disabled. I must have played at least 30 hours without issue since then.
For reference, the changes I have made to my system since the freezes first started happening:
Updated the AMD chipset drivers from 8.02.18.557 (March 9 2026) to 8.05.04.516 (May 18 2026)
Installed Windows Update KB5089549, the 2026-05 Security Update, bringing the Windows 11 build to 26200.8457
Updated the BIOS of my mainboard, a Gigabyte X870E Aorus Elite WIFI7, from F11 to F12, going from AMD AGESA 1.2.8.0 to 1.3.0.1

Of course, Steam also applied all Battlefield 6 and EA Anti-Cheat/Javelin updates as they became available. I should note that I was already freeze-free before yesterday’s big mid-season-3 update, though.
I am still on the same Nvidia graphics driver I had installed in April, version 596.36.
Hope this helps in narrowing down the culprit so that a fix can be found for those who are still affected.
- tekercs
  New Traveler
  4 months ago
  Moerges /offtopic What do you think, F12 BIOS is better than F11? I updated my board from an earlier version from 2024 to F11 because of this issue, and the difference in performance is night and day. I had no performance issues before but the system is snappier than ever before with my 9800x3d. The change in performance reminds me when I installed OS onto an SSD first time from HDD back in 2011. Board is the same as yours.
  - Moerges
    New Traveler
    4 months ago
    I’ve not noticed any performance difference between F11 and F12, but it might be worth the update regardless. I haven’t had any issues with it so far, and it does not take long to do. :)
- EA_LunardustCat
  Community Manager
  4 months ago
  Thank you for sharing the detailed changes you've noticed with your device. I'm also glad to hear that the game has finally returned to a playable state for you.