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944756970's avatar
944756970
Seasoned Newcomer
2 days ago

PC hard shutdowns/reboots 3–4 minutes into every match since Season 3 update

Description:

My PC does not crash to desktop. It performs a full hard shutdown/reboot (power cuts, system restarts) consistently 3–4 minutes after entering an active match, regardless of weapon loadout, map, or in-game configuration. No BSOD is recorded. Windows Event Viewer shows only Kernel-Power 41, confirming unexpected power loss rather than a software crash.

This did not occur at launch. The issue began around Season 3 and has progressively worsened. Before the Season 3 update, the game ran normally. After Season 3, sessions could last roughly one hour before a reboot. Following the 1.4.1.5 update, the situation deteriorated further: the PC now reboots at 3–4 minutes into any match with near-total consistency. It has also begun rebooting during shader compilation at game launch, before I even reach the main menu.

System Specifications:

Component Model

OS Windows 11 Home, version 25H2 (build 26200)

CPU Intel Core i7-14700KF (8P+12E, 20C/28T, up to 5.6 GHz, LGA1700)

GPU NVIDIA GeForce RTX 5070 Ti 16GB (PCIe 5.0)

Motherboard Z790 chipset (LGA 1700)

RAM 32GB DDR4 (2×16GB)

Storage 1.9TB SSD + 931.5GB HDD

PSU Super Flower Zillion 750W 80+ Gold, fully modular, ATX 3.1

Display 32″ 3840×2160, 100Hz, 32-bit

GPU Driver Game Ready 610.88 (Jul 28, 2026)

Troubleshooting Steps Already Attempted — All Failed:

 

Driver rollback: Clean-installed Game Ready 596.49 via DDU in Safe Mode. No change.

 

GPU power limit: Reduced to 98% via MSI Afterburner. No change.

 

Resolution reduction: Dropped from native 4K to 1440p. No change.

 

High-resolution texture pack: Fully uninstalled. No change.

 

DLSS: Completely disabled. No change.

 

Frame rate cap: Limited to 100 FPS. No change.

 

In-game quality: All settings set to performance/low. No change.

 

Shader cache: Manually cleared and allowed full recompilation. No change — reboots now occur during recompilation.

 

BIOS: Updated to latest available version. Intel Baseline Profile applied; all overclocking disabled (including XMP). No change.

 

Monitor observation: GPU utilization never exceeds ~70% and average load is 68% or lower at the moment of reboot. Other high-load titles (e.g., War Thunder) run under sustained full load without any shutdown.

 

Key Observations:

 

GPU load is not the trigger. Average GPU utilization is under 70% when the reboot occurs. Reducing resolution and quality settings — which lowers average GPU load — does not prevent the shutdown. This strongly suggests the issue involves transient power spikes rather than sustained high load.

 

The PC reboots, not the game. There is no game crash, no freeze, no error dialog. Power is cut instantly, identical to a PSU protection trip (OCP/OPP).

 

The failure pattern is tied to the game’s update timeline, not to a specific setting. No combination of in-game or driver settings has altered the time-to-reboot by more than a minute.

 

The RTX 50 series + BF6 issue may be broader than the officially acknowledged water-map / SOR-300SC crashes. My system reboots on all maps with all weapons, within a remarkably consistent window.

 

What I Am Requesting:

 

This is not a standard “game crash.” It is a system-level power event that appears to be triggered by BF6’s engine workload characteristics on RTX 50 series hardware. I have exhausted every consumer-side software mitigation short of replacing my PSU. A 750W ATX 3.1 unit is well within NVIDIA’s recommended range for the RTX 5070 Ti, and no other application — including synthetic stress tests — reproduces this behavior.

 

I am posting this so the engineering team can cross-reference it against other reports of Kernel-Power 41 reboots tied to BF6 on RTX 50 series + Z790 platforms.

Until the problem is completely resolved, neither I nor other players with similar issues will be able to play normally

6 Replies

  • 944756970's avatar
    944756970
    Seasoned Newcomer
    2 days ago

    Thanks for the clarification. I checked my build with winver:

    Windows 11 25H2, OS Build 26200.9445 (Retail, not Insider)

    This is below the affected threshold you listed (26200.9539+). However, Windows Update is now offering me the KB5124008 update, which will bring me to build 26200.9445.

    My question: Is build 26200.9445 (retail) also affected by the Javelin incompatibility, or is the issue strictly limited to the Insider Preview build 26200.9539 and higher?

    I want to confirm before installing any update, since my current symptoms (hard reboots during matches and shader compilation) are identical to what you described.

    This problem has been occurring for at least 180 days, and there may be other issues such as engine rendering.

  • My PC restarts too due javelin since Season 3 and i play on Windows 10. No fix helped

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 day ago

    944756970​ 

    The info I have is that this applies to the following builds or HIGHER on the last 4 digits:

    • Windows 11 24H2: 26100.9539
    • Windows 11 25H2: 26200.9539
    • Windows 11 26H2: 26300.9539

     

    Thank you. EA_Barry.

  • Hey Guys. I had exactly the same issue on Season 2 and 3 I think. Google is a mare and is confusing. My RTX 4090 and Z790 chipset and i9 is also under-volted. I started to get them on every game and then they stopped. I tried sooo many things. I think what worked for me was dropping my gaming frame rate to 100 and then if stable I moved it up by 10 each time. 

    Also setting my bios Undervolt setting of my Asus Board - CPU Current capability to 130%. and cpu to 51x. If you wanna go through any settings let me know. Happy to try and help - but so far - all OK. I also think setting the GRAPHICS settings to low / medium also played a factor in this. I updated a few to HIGH / ULTRA and its still OK. 

    There are sooo many factors that can impact this issue - so I can only tell you what worked for me. 

    Kind Regards,

    Kenny Balharry 

  • 944756970's avatar
    944756970
    Seasoned Newcomer
    11 hours ago

    Thank you for your reply, but I think the root causes of the problems we encountered may be different. For my issue, I have never set up computer hardware overclocking. It was not until the third season of Battlefield 6 was updated in early 2026 that this problem began to occur. I have not logged in for more than 35 days since I was unable to play normally.

    From the inference of time, it seems more like a problem caused by game updates.

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