Forum Discussion
Only a new issue. Everything is the same and i switched to cloudflare dns. It is nat 2 but it has always been nat2
As a test, can you switch your connection to a mobile hotspot? This helps narrow down what's causing this. Let me know if you can connect then.
- LuckyNonno_741 day agoSeasoned Newcomer
I was able to make it through 2 games on hotspot without being kicked. I tried wifi connection and made it through one game but then was kicked post game
- EA_Aljo1 day ago
Community Manager
I'm not surprised you were kicked being on wireless. But, if the issue were with Starlink, I would think you'd have the same issue being wired. So, it seems that the wired connection is the problem. Do you have another ethernet cable you can try? Also, let's make sure a proper power cycle is done with these steps:
- Unplug your modem/router for 2 minutes
- Hard restart your console by holding down the power button until it turns off
- Power it all up and try playing again
Let me know what happens. Thanks!- LuckyNonno_741 day agoSeasoned Newcomer
Tried new cable and same results. 20 min power cycle of ps5 and router. Disconnected with 21ms latency on casual breakthrough. Then in 1-3 mins connected back in menu.