Forum Discussion

Seasoned Rookie

1 month ago

Solved

Purchased S2 Battle Pass/Pro after completion and didn't receive rewards

I purchased the pro battle pass on may 2nd. It shows that im pro. I have access to the radio and the challenges. None of the battle pass item unlocks have unlocked. All the progression unlocks from the battle pass are not available to me. It also shows that i have 25 tier skips to carry over. I chatted with support and they sent me here. I tried to do a refund through the PlayStation store but its not eligible. I just want the items i purchased. Please someone help. I dont want to deal with sony support for a refund.

[CM edit: title]

missing content

playstation

progress issue

EA_LunardustCat
6 minutes ago
Hi everyone, the fix has now been deployed. Thanks for your patience, and sorry for the wait.

Please check your in-game content and let me know if everything looks correct on your end now.

I'd appreciate any updates, especially if you're still experiencing issues.

237 Replies

EA_LunardustCat
Community Manager
6 minutes ago
Hi everyone, the fix has now been deployed. Thanks for your patience, and sorry for the wait.

Please check your in-game content and let me know if everything looks correct on your end now.

I'd appreciate any updates, especially if you're still experiencing issues.
GS0B21
Rising Newcomer
3 hours ago
Any update on when we will receive our rewards for the S2 battle pass that we paid for?
bfcorzz
Newcomer
1 day ago
Been going on for almost *2 months, still hasn't been fixed. baffled.
ImPenguinFriend
Seasoned Hotshot
1 day ago
Hello friend!

Penguin give big thanks for the update about this, for some reason the notification for your post didn't show up, at least doublechecking active threads = nice move! 😀

Many thanks for your activity and keeping us updated at the EA forum too friend! 😎👍

Penguin biggest fear would be if such cases would be ''silently forgotten'' you know, Penguin activity about this been more like a ''signal for help'' to not be forgotten! ❤️ At least Penguin appreciate your effort a lot.

Big Fan Of Battlefield!
Many Thanks
Penguin
Brentimuss
Newcomer
3 days ago
27 days ago... I got the very same problem right now...
thx for doing absolutely nothing, now im seriously thinking about buying the new call of duty
ivanisantonio38
Rising Novice
3 days ago
We will never see this update...
EA_LunardustCat
Community Manager
4 days ago
Sorry, the fix still needs to go through several checks before it can be deployed. Once it goes live, I’ll update you.
ivanisantonio38
Rising Novice
4 days ago
UPDATE!!! I STILL DONT HAVE BATTLEPASS WHICH I PAID REGULARY.... worse greedy company dice.... i am scammed
X_ParryHotter_X
Seasoned Newcomer
7 days ago
I am still missing the season 2 unlocks from the battle pass.....🙄
HitmanGremory
Seasoned Newcomer
15 days ago
Estou enfrentando o mesmo problema. Cheguei ao nível necessário para obter a recompensa do passe, mas não está disponível no meu inventário. Entrei em contato com o suporte, e eles me enviaram esse histórico de pessoas vivendo a mesma questão. Me disseram que quando resolver, vou receber as recompensas, mas tenho medo do passe vencer e minhas recompensas não serem entregues junto.