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fariswheel01's avatar
fariswheel01
Seasoned Newcomer
15 days ago

REDSEC Cross-Platform Rank Issue

I don't believe I am the only one having this issue, but when I play on my Xbox my rank is one thing. Then when I play on PC, my rank resets to Rookie 1 every time. Is the ranked progression not currently shared between platform due to it still being BF Labs? Or is there a fix to this issue? Any help would be great because it is causing issues with playing with some of my friends as when I need to jump on PC they are too far ahead for me to play with. 

3 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    15 days ago

    Hey, there

    There has not been much traffic on something like this. Labs have nothing to do with it. Progress is based on the EA account. Right now, though, there are some connection issues with players causing errors, and other issues, so it may be related to that. I would first give it time and play on the one you have it correct on. 

    Once we have more info on the connection issues, we will update the thread here: Unable to Connect Stuck in Queue Error Loop

    Going through a bunch of steps to sync it may not actually do anything at the moment.

  • fariswheel01's avatar
    fariswheel01
    Seasoned Newcomer
    13 days ago

    sounds good. I have to go back and forth on what i play on for now so i'll just make do. It has been ongoing for a week or so now

     

  • fariswheel01's avatar
    fariswheel01
    Seasoned Newcomer
    23 hours ago

    Hi it’s been two weeks and my accounts still won’t sync up for ranked. Gold 2 on console still rookie 3 on pc. Same ea account and everything else is good. Account level is good, gun builds, etc. any potential fixes or things to try? 

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