Forum Discussion

Anonymous's avatar
Anonymous
13 years ago
Solved

average que time for phone tech support?

anyone have any idea what the average wait time is for the ea tech support phone line? ive been on hold near an hour now?

  • Hi there!

    Due to the high volume of people who want help at the same time, it can take up to 3 hours. Often, you should get support within the first 1-2 hours.

    You can also use the Live Chat here: https://help.ea.com/contact-us

    - With kind regards, Timmie.

2 Replies

  • Hi there!

    Due to the high volume of people who want help at the same time, it can take up to 3 hours. Often, you should get support within the first 1-2 hours.

    You can also use the Live Chat here: https://help.ea.com/contact-us

    - With kind regards, Timmie.

  • Anonymous's avatar
    Anonymous
    12 years ago

    ha...tried several times over four days..still wating.....what a joke!


    @n1t3mar3xsv wrote:

    Hi there!

    Due to the high volume of people who want help at the same time, it can take up to 3 hours. Often, you should get support within the first 1-2 hours.

    You can also use the Live Chat here: https://help.ea.com/contact-us

    - With kind regards, Timmie.





About Battlefield Franchise Discussion

Discuss Battlefield games in this community forum.133,793 PostsLatest Activity: 3 hours ago