Battlefield 1 Connection Issues
So I got Battlefield 1 on christmas of 2016, and had fun time playing it. It worked perfect until a couple days ago. When the game updated, I logged in to play and it said it couldn't connect to EA s...
Forum Discussion
Hey there @Cknorsworthy
Have you gone through the basics of connection troubleshooting yet ?
- Basic advice : https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
- Specific PC-advice : https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/
Considering that the game used to work and now doesn't after an update, I would throw my guess on it being something local blocking the connection due to the game's file integrity changing.. For example, it could be an issue with your firewall blocking the connection. Even if you whitelisted it sometime in the past, updates can change the executable so that the firewall doesn't recognize the old whitelisting and it would need to be whitelisted again. Antivirus softwares sometimes are notorious for blocking connections as well.
So yeah, if I were you, I would first check the firewall's settings and anything else you have running on the background such as the antivirus software considering how it used to work and now after an update it doesn't.
Just to be on the safe side though, do try the Repair function on the game. I am pretty sure it won't fix this issue, but might as well try it just to narrow down any possible issues with the game's own files themselves.
- Select 'My Game Library' in Origin.
- Right-click on the game tile.
- Select 'Repair'.
You can also try clicking the 'Update game' function following those same steps to ensure that your game is actually updated. It should do this automatically, but again, might as well be on the safe side and narrow down any possibilities for the issue of yours.
Good luck !
I've tried all these steps yet every single time I attempt to join a Server, I get the same dumb message. Cannot connect, rah rah rah. It's very annoying as it was working perfectly 2 weeks ago, no dramas until one night my internet goes out (not my fault).
Is there any E-mail support line or something? I do not want to call EA as they'll make sure I end up with a $200 phone bill.
