I had a live chat with EA and they advised that the premium had to be purchased all over again after the date of the 31st of july. very disapointing as i purchased an xbox one on the 7th of august!! so not only I purchased bf4 from the shops now i have to pay $69.95 for premium 7 days later!! (i had purchased both bf4 and premium on xbox 360 already not long ago)
sounds like a money making scheme to me, not fair at all.
I was offererd a 15 % discount as I am a valued customer (according to EA.) very poor discount.
if it was made clear that this would be the case i would of purchased the xbox one and game earlier and not waited until my birthday (8th of august).
i ive paid my fair share of monies to ea and microsoft already.
why cant they just transfer my premium free of charge?
not right that some customers got the free service and not others! we have all paid the same amount to play.
now it will cost me another $69.95.
thanks EA great.
the same happened to me
