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jimm3h225's avatar
jimm3h225
New Novice
11 years ago

Battlefield 4

Why am I being asked to change my email address? It's saying,
Hello. Your current email Address is invalid and need to update we will send a verification email to your new email address once you update your email. Please enter a new email...

I don't want to make a new email I'm happy with my email

2 Replies

  • If you receive this error message it means that the email you are trying to use is already linked to another Origin account. Please try using a different email address. If you wish to merge multiple existing Origin account, then please contact an Advisor: 

    Follow the Steps to contacting an EA Game Adviser to fix this :

    1 Click here to go to the EA contact page. http://help.ea.com/en/

    Note: Top left pick your Country :]

    2 Select your game and platform, Then click next.
    3 Select a topic and write about your problem.
    4 Click next and select your preferred contact method.
    5 Ask for a callback if you can as it is fast when I used it.

    Or use this

    You can contact EA here: http://help.ea.com/en/contact-us/

    http://help.ea.com/ca/article/welcome-to-the-new-and-improved-ea-help-center/#contact

    The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.

  • Anonymous's avatar
    Anonymous
    11 years ago

    I figured it out. atleast for me. i logged into origin and it wanted me to verify that email address. apperently somewhere along the line my email got deactivated. so i remade that same email sent the verification once more and boom everything was fixed.

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