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92 Replies
- Hello @chaoticdrummer13
Did you have any problems during the installation of the game? Have you tried closing down background tabs your Xbox One is using (such as settings or profile, these stay open if you don't shut down their process), and then playing the mission again?
If you would like to contact an EA Advisor for Battlefield Hardline like you asked, you will need to visit http://help.ea.com/en/battlefield/battlefield-hardline/. Select 'Contact Us' and then 'New Case'. This will open a ticket for you so you can talk to an EA Advisor via live chat.
I hope this helps you fix your issue! - Anonymous11 years agoNo problems during installation. No other tabs open. About to try uninstalling and reinstalling the game :-(
- Anonymous11 years agoYeah mine is doing the same thing at the same point quite irritating
- Anonymous11 years agoim having the same issue, would be nice to have a fix or workaround.
- Anonymous11 years agoWhat I did to trigger this issue was...
I'm on veteran, I believe I set off the alarm, opened the door with the crow bar... Seen the quick clip of the escape then... I decided I wanted to do the level without sounding the alarm. By mistake I restarted the episode instead of the checkpoint. I played through the episode again, now it won't continue.
Hope this helps someone troubleshoot.
J Could you please reply with the following,
-Edition Purchased
-Platform
-Preordered or not
-Country
-Who did you purchase from?
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KillerWhalSam
Marshall
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I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION SO THEREFORE DO NOT REPRESENT THE VIEWS OF DICE, EA OR ANY SUB EA COMPANY.- Anonymous11 years ago
-Edition Purchased - Deluxe Edition
-Platform - XBOX one
-Preordered or not - Pre-Ordered
-Country - Canada
-Who did you purchase from? - Microsoft App Store
- Anonymous11 years ago
Same here. Full reinstall did not fix. Figures the online is playing absolutely flawlessly at launch this time. Its the single player thats having issues. Wierd freeze though. Though it loads indefinitely, you can still hit the button to go to the main menu. And Im not talking the PS4 operating screen but the actual Hardline pause menu. As if its not actually a frozen game. Tis bizarre
- Anonymous11 years agoSame issue here, right after that door opens never ending load screen. I have tried restarting reloading and re playing the mission a few times to no avail. Xbox one. Canada. No other problems until now.
- Anonymous11 years agoDid you ever get it to work?
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