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Anonymous's avatar
Anonymous
10 years ago

battlefield hardline freezes in episode 3: Gator bait

Nothing wrong with Xbox One. Pre-ordered Battlefield Hardline. Running fine until Ep.3:GB in the stadium right after I crow bar the door open. Looks like it's loading and never comes back. Black scree...
FijiDesu's avatar
FijiDesu
10 years ago
Hello @chaoticdrummer13

Did you have any problems during the installation of the game? Have you tried closing down background tabs your Xbox One is using (such as settings or profile, these stay open if you don't shut down their process), and then playing the mission again?

If you would like to contact an EA Advisor for Battlefield Hardline like you asked, you will need to visit http://help.ea.com/en/battlefield/battlefield-hardline/. Select 'Contact Us' and then 'New Case'. This will open a ticket for you so you can talk to an EA Advisor via live chat.

I hope this helps you fix your issue!
  • Anonymous's avatar
    Anonymous
    10 years ago
    No problems during installation. No other tabs open. About to try uninstalling and reinstalling the game :-(

    • Anonymous's avatar
      Anonymous
      10 years ago
      Yeah mine is doing the same thing at the same point quite irritating
      • Anonymous's avatar
        Anonymous
        10 years ago
        im having the same issue, would be nice to have a fix or workaround.
    • Anonymous's avatar
      Anonymous
      10 years ago
      Did you ever get it to work?
      • Anonymous's avatar
        Anonymous
        10 years ago
        Still broken, stuck.

        J
  • Anonymous's avatar
    Anonymous
    10 years ago
    Same problem with PS4! This is not acceptable because the problem is on all platforms. I will request for a refund!

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