Battlelog Help

Hi apexstingray58, To try and help you I logged out of my origin and BF4 and got back in so it is not down.

So lets try some things to help you please post back when done.

Lets start with this clear the browser cache .... http://help.ea.com/uk/article/clearing-your-browsers-cache/

If this fails to help then make sure all this is up to date on your PC please...

Latest version of DirectX see this page
http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

Reinstall Microsoft C++
NOTE>>> you need to select the x64 or the x86 file depending on what architecture your computer has. To find this out, Click Start, right click on "Computer" and select "Properties". Under system type is should say "32-Bit Operating System" or "64-bit Operating System". If 32-bit operating system, download the x86 file, and if 64-bit download the x64 file.
http://www.microsoft.com/en-US/download/details.aspx?id=40784

Update your Microsoft .NET framework.
http://www.microsoft.com/en-ca/download/details.aspx?id=30653

Adobe Flash Player update
http://get.adobe.com/flashplayer/

Go to Punk Buster site
http://www.punkbuster.com/index.php?page=pbsetup.php

1- Download PB then extract files to your desktop.
2- Open Punk Buster folder.
3- Click on the PB setup and it will open.
4-Add your BF4 game to punk buster its at the top of Punk Buster.
5-Then update punk buster again at the top of Punk Buster.

Reboot PC test BF4

Please do this set of settings as well as they help BF4 run smoother.

Run the game as Administrator:
Go to the Origin games folder (C:\Program Files (x64)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
Do the same with BF4_x86.exe as well.

Run Origin as Administrator:
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.

Disable Origin in game:
In Origin - Application settings - Origin in Game - disable Origin in game

Origin Cloud Storage turn it off
Origin, settings, General

Make Sure BF4 is set to 64bit if your windows is 64bit
1- open origin and go to My Games
2-Right click BF4 and go to Game Properties
3-Under when launching this game set it to x64 and check off disable origin in game.
4- Hit apply REBOOT your PC and then test your BF4

Reboot PC test BF4

And if needed still try this..

Another thing that may be worth trying: run a Clean Boot: http://help.ea.com/en/article/how-to-clean-boot-your-pc/
This should ensure that no programs are interfering in the background.

Check your firewall to be sure it is open to the game and not blocking it.
Below are programs known to make issues in BF4

Disable Mantle if you have it and try Direct X, Turn OFF Anti-Aliasing Deferred in video card settings in game. If you have page file turned off then turn it back on as this can make errors even with 32gigs ram.

Others have said if they uninstall MSI Afterburner issues / crashing is stopped. So if you have this installed remove program and test BF4. Also look at other programs as Asus Game First Service, Razer synapse, Razer Cortex, Qualcomm Killer Service , Fraps, EVGA Precision, Geforce experience, be sure to turn off the streaming function that is enabled by default ,Raptr, RivaTuner , ASRock eXtreme Tuner, Steam, Skype, aero ,Overwolf extra program in teamspeak and xfire are known to make issues as well. And I am sure more programs not in my list yet turn one off at a time and test BF4.

Uninstall the HD Audio Driver from the video card driver install add/remove programs. This silly thing makes issues in BF4 for some. Reboot then repair BF4 to be safe.

Another thing to try is re- install origin only not your game just origin.

1. Uninstall Origin completely from Windows Control Panel.
2. Reboot your PC. This is important to clear out any lingering registry files or directories.
3. Download the latest here: http://origin.com/download
4. Install Origin You should not be prompted to update.

If all this fails to fix it then try this...

C:\Users\your PC Name\Documents\Battlefield 4

BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues. Even if its not a new install it is still worth trying as the game cfg could be mucked up.

1- Go to my Documents and remove BF4 folder place it on your Desktop for now.
2- Be warned you do have to set up your in game settings again.
3-Repair BF4
4- When done go test your game. If it fails reboot your PC and run repair game again and test BF4.

Thank you so much Once I did the punkbuster thing and restarted my computer the battlelog worked. You deserve a xp my good sir.. 

Now when I join a server it says joining server but it doesn't ever join

It does not work after I reboot a second time

I removed the solution 

Did you work your way down with all the steps ? As the last two steps cold be key in the fix.

Run a Clean Boot: http://help.ea.com/en/article/how-to-clean-boot-your-pc/
This should ensure that no programs are interfering in the background.

C:\Users\your PC Name\Documents\Battlefield 4

BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues. Even if its not a new install it is still worth trying as the game cfg could be mucked up.

1- Go to my Documents and remove BF4 folder place it on your Desktop for now.
2- Be warned you do have to set up your in game settings again.
3-Repair BF4
4- When done go test your game. If it fails reboot your PC and run repair game again and test BF4.

I tried to repair it after putting the BF4 folder on my desktop, but it says "The game installation directory is invalid. Please select a different directory."

I just tried it on my own game rig before I posted to see if I could make the error you got but no error at all:womanfrustrated: The BF folder in my documents would not be made again until you join a server but the error you have ... The game installation directory is invalid. Please select a different directory.... has be worried I will look it up to see if I can find a way to avoid you doing a clean install of BF4. And you post back on the stuff below if it was done :womanhappy:

Let me ask you this just so we cover it all and not doing things you do not need. Did you do all this for settings and keep them in place? And is Origin and BF4 installed on the same hard drive or SSD?

Run the game as Administrator:
Go to the Origin games folder (C:\Program Files (x64)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
Do the same with BF4_x86.exe as well.

Run Origin as Administrator:
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.

Disable Origin in game:
In Origin - Application settings - Origin in Game - disable Origin in game

Origin Cloud Storage turn it off
Origin, settings, General

Make Sure BF4 is set to 64bit if your windows is 64bit
1- open origin and go to My Games
2-Right click BF4 and go to Game Properties
3-Under when launching this game set it to x64 and check off disable origin in game.
4- Hit apply REBOOT your PC and then test your BF4

And have you done this as well?

Another thing to try is re- install origin only not your game just origin. EDIT... If you DO NOT have origin and BF4 on same drive you need to fix this as this could be why you get this error. And it it less work to move origin then do a reinstall of BF4

1. Uninstall Origin completely from Windows Control Panel.
2. Reboot your PC. This is important to clear out any lingering registry files or directories.
3. Download the latest here: http://origin.com/download
4. Install Origin You should not be prompted to update.

Yes they are both on my hard drive. I unistalled origin. Rebooted and installed it again I ran it as an administator and it still says the same thing when I try to fix BF4. BF4 is set to 64 bit as well as my operating system. I cannot reach battlelog from the two shortcuts on my desktop. One being BF4 x64 and the other being BF4

I did more homework on this issue and did talk to a friend who had this error in the past...

Make sure you have no BF4 folder in C:\Users\your PC Name\Documents before you start all this

Go download the free version of CC cleaner..

https://www.piriform.com/ccleaner

Install CC Cleaner

Now use it to clean the registry, reboot PC and check the registry one last time for any issues. If it finds any repeat steps until it finds none.

Reboot PC try and run repair game again.

If it still fails to fix it use CC cleaner to uninstall Origin and BF4 and Reboot PC

Then clean the registry again with CC cleaner Reboot PC and check the registry one last time for any issues. If it finds any repeat steps until it finds none.

Now install new version of Origin  Download the latest here: http://origin.com/download

Reboot PC and install BF4 and fingers crossed this should fix it for you.

I follwed the steps and It says the the game directory is invalid again when I try to download BF4 again