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denishellman's avatar
denishellman
12 years ago

BF3 Wont start install

Hello everyone!

Today I downloaded Battlefield 3 and I was hoping to play the game on my birthday with friends, when the download finished it started installing but then it just stopped after around a minute and said Ready to install and again if ill push "INSTALL".

Is this fixable? I really got my hopes up about playing this, and it was a REALLY big letdown for me.

Please help, I really REALLY want to play this game.

I have Windows 7. Firewall is off

****************************************
Install Date: 06/06/0113
23:41:28  Started logging
****************************************

23:41:28  Install Location: D:\Program\
23:41:28  Install Locale: ru_RU
23:41:28  Initialized installation config.
23:41:28  CommandLine: install -locale ru_RU -installPath D:\Program Files\Origin\Games\Battlefield 3\ -autologging -startmenuIcon=1 -desktopIcon=1 -Opt:InstallPB
23:41:28  OS: Microsoft Windows 7 Ultimate Edition
23:41:28  Data reader initialized.
23:41:28  Data reader config: LOCALE = ru_RU
23:41:28  Data reader config: INSTALL_LOCATION = D:\Program\
23:41:28  Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = D:\Program
23:41:28  Data reader config: CREATE_DESKTOP_ICON = 1
23:41:28  Data reader config: CREATE_STARTMENU_ICON = 1
23:41:28  Data reader config: InstallPB = 1
23:41:28  Data reader config: 32BIT = 1
23:41:28  Data reader config: 64BIT = 0
23:41:28  Processing EAIN file 'D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\Touchup.dat'.
23:41:28  Installation registry missing.  Game not yet installed.
23:41:28  (Config)Studio: EA Games
23:41:28  (Config)Game Name: Battlefield 3
23:41:28  (Config)Display Game Name: Battlefield 3™
23:41:28  Start redistributables install phase
23:41:29  Installing DirectX
23:41:29  Launching process:
    Command: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\directx\redist\dxsetup.exe /silent
    Working directory: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\directx\redist\
23:44:24  Process exited with exit code 0.
23:44:24  Successfully installed DirectX runtime.
23:44:24  Installing x86 VC runtime:vc\vc2008sp1\redist\vcredist_x86.exe
23:44:24  Launching process:
    Command: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\vc\vc2008sp1\redist\vcredist_x86.exe /q /norestart
    Working directory: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\vc\vc2008sp1\redist\
23:45:56  Process exited with exit code 0.
23:45:56  Successfully installed x86 VC runtime.
23:45:56  Installing PunkBuster
23:45:56  Launching process:
    Command: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\punkbuster\redist\pbsvc.exe --install --install-dlls="D:\Program" --i-accept-the-pb-eula --no-prompts --no-display
    Working directory: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\punkbuster\redist\
23:49:50  Process exited with exit code 0.
23:49:51  Successfully installed PunkBuster.
23:49:51  End of redistributables install phase
23:49:51  Setting up uninstall data ... 
23:49:51  ERROR: Failed to copy D:\Program\__Installer\Cleanup.exe to C:\Program Files\Common Files\EAInstaller\Battlefield 3\Cleanup.exe.
23:49:51  Failed to install cleanup program
23:49:51  Installer finished with exit code: 2
23:49:51  Shutting down data reader.

****************************************
23:49:52  Stopping install logging
****************************************


****************************************
Install Date: 06/06/0113
23:49:53  Started logging
****************************************

23:49:53  Install Location: D:\Program\
23:49:53  Install Locale: ru_RU
23:49:53  Initialized installation config.
23:49:53  CommandLine: install -locale ru_RU -installPath D:\Program Files\Origin\Games\Battlefield 3\ -autologging -startmenuIcon=1 -desktopIcon=1
23:49:53  OS: Microsoft Windows 7 Ultimate Edition
23:49:53  Data reader initialized.
23:49:53  Data reader config: LOCALE = ru_RU
23:49:53  Data reader config: INSTALL_LOCATION = D:\Program\
23:49:53  Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = D:\Program
23:49:53  Data reader config: CREATE_DESKTOP_ICON = 1
23:49:53  Data reader config: CREATE_STARTMENU_ICON = 1
23:49:53  Data reader config: 32BIT = 1
23:49:53  Data reader config: 64BIT = 0
23:49:53  Processing EAIN file 'D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\Touchup.dat'.
23:49:53  Installation registry missing.  Game not yet installed.
23:49:53  (Config)Studio: EA Games
23:49:53  (Config)Game Name: Battlefield 3
23:49:53  (Config)Display Game Name: Battlefield 3™
23:49:53  Start redistributables install phase
23:49:54  Installing DirectX
23:49:54  Launching process:
    Command: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\directx\redist\dxsetup.exe /silent
    Working directory: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\directx\redist\
23:52:01  Process exited with exit code 0.
23:52:01  Successfully installed DirectX runtime.
23:52:01  x86 VC runtime already installed.
23:52:01  Not Installing PunkBuster
23:52:01  End of redistributables install phase
23:52:01  Setting up uninstall data ... 
23:52:01  ERROR: Failed to copy D:\Program\__Installer\Cleanup.exe to C:\Program Files\Common Files\EAInstaller\Battlefield 3\Cleanup.exe.
23:52:01  Failed to install cleanup program
23:52:01  Installer finished with exit code: 2
23:52:01  Shutting down data reader.

****************************************
23:52:01  Stopping install logging
****************************************


 = D:\Program
23:50:31  Data reader config: CREATE_DESKTOP_ICON = 1
23:50:31  Data reader config: CREATE_STARTMENU_ICON = 1
23:50:32  Data reader config: 32BIT = 1
23:50:32  Data reader config: 64BIT = 0
23:50:32  Processing EAIN file 'D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\Touchup.dat'.
23:50:32  Installation registry missing.  Game not yet installed.
23:50:32  (Config)Studio: EA Games
23:50:33  (Config)Game Name: Battlefield 3
23:50:33  (Config)Display Game Name: Battlefield 3™
23:50:33  Start redistributables install phase
23:50:33  Installing DirectX
23:50:33  Launching process:
    Command: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\directx\redist\dxsetup.exe /silent
    Working directory: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\directx\redist\
23:50:34  Process exited with exit code -9.
23:50:34  Error installing DirectX runtime.  Please check DirectX install log file typically in C:WindowsLogsDirectX.log.
23:50:36  Installer finished with exit code: 1
23:50:36  Shutting down data reader.

****************************************
23:50:37  Stopping install logging
****************************************


****************************************
Install Date: 06/06/0113
23:52:05  Started logging
****************************************

23:52:05  Install Location: D:\Program\
23:52:05  Install Locale: ru_RU
23:52:05  Initialized installation config.
23:52:05  CommandLine: install -locale ru_RU -installPath D:\Program Files\Origin\Games\Battlefield 3\ -autologging -startmenuIcon=1 -desktopIcon=1
23:52:05  OS: Microsoft Windows 7 Ultimate Edition
23:52:05  Data reader initialized.
23:52:05  Data reader config: LOCALE = ru_RU
23:52:05  Data reader config: INSTALL_LOCATION = D:\Program\
23:52:05  Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = D:\Program
23:52:05  Data reader config: CREATE_DESKTOP_ICON = 1
23:52:05  Data reader config: CREATE_STARTMENU_ICON = 1
23:52:05  Data reader config: 32BIT = 1
23:52:05  Data reader config: 64BIT = 0
23:52:05  Processing EAIN file 'D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\Touchup.dat'.
23:52:05  Installation registry missing.  Game not yet installed.
23:52:05  (Config)Studio: EA Games
23:52:05  (Config)Game Name: Battlefield 3
23:52:05  (Config)Display Game Name: Battlefield 3™
23:52:05  Start redistributables install phase
23:52:05  Installing DirectX
23:52:05  Launching process:
    Command: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\directx\redist\dxsetup.exe /silent
    Working directory: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\directx\redist\
23:52:21  Process exited with exit code 0.
23:52:21  Successfully installed DirectX runtime.
23:52:21  x86 VC runtime already installed.
23:52:21  Not Installing PunkBuster
23:52:21  End of redistributables install phase
23:52:21  Setting up uninstall data ... 
23:52:21  ERROR: Failed to copy D:\Program\__Installer\Cleanup.exe to C:\Program Files\Common Files\EAInstaller\Battlefield 3\Cleanup.exe.
23:52:21  Failed to install cleanup program
23:52:21  Installer finished with exit code: 2
23:52:22  Shutting down data reader.

****************************************
23:52:22  Stopping install logging
****************************************


****************************************
Install Date: 06/06/0113
23:52:41  Started logging
****************************************

23:52:42  Install Location: D:\Program\
23:52:42  Install Locale: ru_RU
23:52:42  Initialized installation config.
23:52:42  CommandLine: install -locale ru_RU -installPath D:\Program Files\Origin\Games\Battlefield 3\ -autologging -startmenuIcon=1 -desktopIcon=1
23:52:42  OS: Microsoft Windows 7 Ultimate Edition
23:52:42  Data reader initialized.
23:52:42  Data reader config: LOCALE = ru_RU
23:52:42  Data reader config: INSTALL_LOCATION = D:\Program\
23:52:42  Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = D:\Program
23:52:42  Data reader config: CREATE_DESKTOP_ICON = 1
23:52:42  Data reader config: CREATE_STARTMENU_ICON = 1
23:52:42  Data reader config: 32BIT = 1
23:52:42  Data reader config: 64BIT = 0
23:52:42  Processing EAIN file 'D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\Touchup.dat'.
23:52:42  Installation registry missing.  Game not yet installed.
23:52:42  (Config)Studio: EA Games
23:52:42  (Config)Game Name: Battlefield 3
23:52:42  (Config)Display Game Name: Battlefield 3™
23:52:42  Start redistributables install phase
23:52:42  Installing DirectX
23:52:42  Launching process:
    Command: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\directx\redist\dxsetup.exe /silent
    Working directory: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\directx\redist\
23:52:53  Process exited with exit code 0.
23:52:54  Successfully installed DirectX runtime.
23:52:54  x86 VC runtime already installed.
23:52:54  Not Installing PunkBuster
23:52:54  End of redistributables install phase
23:52:54  Setting up uninstall data ... 
23:52:54  ERROR: Failed to copy D:\Program\__Installer\Cleanup.exe to C:\Program Files\Common Files\EAInstaller\Battlefield 3\Cleanup.exe.
23:52:54  Failed to install cleanup program
23:52:55  Installer finished with exit code: 2
23:52:55  Shutting down data reader.

****************************************
23:52:55  Stopping install logging
****************************************


****************************************
Install Date: 06/07/0113
12:15:19  Started logging
****************************************

12:15:19  Install Location: D:\Program\
12:15:19  Install Locale: ru_RU
12:15:19  Initialized installation config.
12:15:19  CommandLine: install -locale ru_RU -installPath D:\Program Files\Origin\Games\Battlefield 3\ -autologging -startmenuIcon=1 -desktopIcon=1
12:15:19  OS: Microsoft Windows 7 Ultimate Edition
12:15:19  Data reader initialized.
12:15:19  Data reader config: LOCALE = ru_RU
12:15:19  Data reader config: INSTALL_LOCATION = D:\Program\
12:15:19  Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = D:\Program
12:15:19  Data reader config: CREATE_DESKTOP_ICON = 1
12:15:19  Data reader config: CREATE_STARTMENU_ICON = 1
12:15:19  Data reader config: 32BIT = 1
12:15:19  Data reader config: 64BIT = 0
12:15:19  Processing EAIN file 'D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\Touchup.dat'.
12:15:19  Installation registry missing.  Game not yet installed.
12:15:19  (Config)Studio: EA Games
12:15:19  (Config)Game Name: Battlefield 3
12:15:19  (Config)Display Game Name: Battlefield 3™
12:15:19  Start redistributables install phase
12:15:19  Installing DirectX
12:15:19  Launching process:
    Command: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\directx\redist\dxsetup.exe /silent
    Working directory: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\directx\redist\
12:15:38  Process exited with exit code 0.
12:15:38  Successfully installed DirectX runtime.
12:15:38  x86 VC runtime already installed.
12:15:38  Not Installing PunkBuster
12:15:38  End of redistributables install phase
12:15:39  Setting up uninstall data ... 
12:15:39  ERROR: Failed to copy D:\Program\__Installer\Cleanup.exe to C:\Program Files\Common Files\EAInstaller\Battlefield 3\Cleanup.exe.
12:15:39  Failed to install cleanup program
12:15:39  Installer finished with exit code: 2
12:15:39  Shutting down data reader.

****************************************
12:15:39  Stopping install logging
****************************************


****************************************
Install Date: 06/07/0113
12:23:47  Started logging
****************************************

12:23:47  Install Location: D:\Program\
12:23:47  Install Locale: ru_RU
12:23:47  Initialized installation config.
12:23:47  CommandLine: install -locale ru_RU -installPath D:\Program Files\Origin\Games\Battlefield 3\ -autologging -startmenuIcon=1 -desktopIcon=1
12:23:47  OS: Microsoft Windows 7 Ultimate Edition
12:23:48  Data reader initialized.
12:23:48  Data reader config: LOCALE = ru_RU
12:23:48  Data reader config: INSTALL_LOCATION = D:\Program\
12:23:48  Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = D:\Program
12:23:48  Data reader config: CREATE_DESKTOP_ICON = 1
12:23:48  Data reader config: CREATE_STARTMENU_ICON = 1
12:23:48  Data reader config: 32BIT = 1
12:23:48  Data reader config: 64BIT = 0
12:23:48  Processing EAIN file 'D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\Touchup.dat'.
12:23:48  Installation registry missing.  Game not yet installed.
12:23:48  (Config)Studio: EA Games
12:23:48  (Config)Game Name: Battlefield 3
12:23:48  (Config)Display Game Name: Battlefield 3™
12:23:48  Start redistributables install phase
12:23:48  Installing DirectX
12:23:48  Launching process:
    Command: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\directx\redist\dxsetup.exe /silent
    Working directory: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\directx\redist\
12:23:54  Process exited with exit code 0.
12:23:54  Successfully installed DirectX runtime.
12:23:54  x86 VC runtime already installed.
12:23:54  Not Installing PunkBuster
12:23:55  End of redistributables install phase
12:23:55  Setting up uninstall data ... 
12:23:55  ERROR: Failed to copy D:\Program\__Installer\Cleanup.exe to C:\Program Files\Common Files\EAInstaller\Battlefield 3\Cleanup.exe.
12:23:55  Failed to install cleanup program
12:23:55  Installer finished with exit code: 2
12:23:55  Shutting down data reader.

****************************************
12:23:55  Stopping install logging
****************************************


****************************************
Install Date: 06/07/0113
12:24:23  Started logging
****************************************

12:24:23  Install Location: D:\Program\
12:24:23  Install Locale: ru_RU
12:24:23  Initialized installation config.
12:24:23  CommandLine: install -locale ru_RU -installPath D:\Program Files\Origin\Games\Battlefield 3\ -autologging -startmenuIcon=1 -desktopIcon=1
12:24:23  OS: Microsoft Windows 7 Ultimate Edition
12:24:23  Data reader initialized.
12:24:23  Data reader config: LOCALE = ru_RU
12:24:23  Data reader config: INSTALL_LOCATION = D:\Program\
12:24:23  Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = D:\Program
12:24:23  Data reader config: CREATE_DESKTOP_ICON = 1
12:24:23  Data reader config: CREATE_STARTMENU_ICON = 1
12:24:23  Data reader config: 32BIT = 1
12:24:23  Data reader config: 64BIT = 0
12:24:23  Processing EAIN file 'D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\Touchup.dat'.
12:24:23  Installation registry missing.  Game not yet installed.
12:24:23  (Config)Studio: EA Games
12:24:23  (Config)Game Name: Battlefield 3
12:24:23  (Config)Display Game Name: Battlefield 3™
12:24:23  Start redistributables install phase
12:24:24  Installing DirectX
12:24:24  Launching process:
    Command: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\directx\redist\dxsetup.exe /silent
    Working directory: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\directx\redist\
12:24:29  Process exited with exit code 0.
12:24:29  Successfully installed DirectX runtime.
12:24:29  x86 VC runtime already installed.
12:24:29  Not Installing PunkBuster
12:24:29  End of redistributables install phase
12:24:29  Setting up uninstall data ... 
12:24:29  ERROR: Failed to copy D:\Program\__Installer\Cleanup.exe to C:\Program Files\Common Files\EAInstaller\Battlefield 3\Cleanup.exe.
12:24:29  Failed to install cleanup program
12:24:29  Installer finished with exit code: 2
12:24:29  Shutting down data reader.

****************************************
12:24:29  Stopping install logging
****************************************


****************************************
Install Date: 06/07/0113
12:31:20  Started logging
****************************************

12:31:20  Install Location: D:\Program\
12:31:20  Install Locale: ru_RU
12:31:20  Initialized installation config.
12:31:20  CommandLine: install -locale ru_RU -installPath D:\Program Files\Origin\Games\Battlefield 3\ -autologging -startmenuIcon=1 -desktopIcon=1
12:31:20  OS: Microsoft Windows 7 Ultimate Edition
12:31:20  Data reader initialized.
12:31:20  Data reader config: LOCALE = ru_RU
12:31:20  Data reader config: INSTALL_LOCATION = D:\Program\
12:31:20  Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = D:\Program
12:31:20  Data reader config: CREATE_DESKTOP_ICON = 1
12:31:20  Data reader config: CREATE_STARTMENU_ICON = 1
12:31:20  Data reader config: 32BIT = 1
12:31:20  Data reader config: 64BIT = 0
12:31:20  Processing EAIN file 'D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\Touchup.dat'.
12:31:20  Installation registry missing.  Game not yet installed.
12:31:20  (Config)Studio: EA Games
12:31:20  (Config)Game Name: Battlefield 3
12:31:20  (Config)Display Game Name: Battlefield 3™
12:31:21  Start redistributables install phase
12:31:21  Installing DirectX
12:31:21  Launching process:
    Command: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\directx\redist\dxsetup.exe /silent
    Working directory: D:\PROGRA~1\Origin\Games\BATTLE~1\__INST~1\directx\redist\
12:31:44  Process exited with exit code 0.
12:31:45  Successfully installed DirectX runtime.
12:31:46  x86 VC runtime already installed.
12:31:46  Not Installing PunkBuster
12:31:46  End of redistributables install phase
12:31:46  Setting up uninstall data ... 
12:31:46  ERROR: Failed to copy D:\Program\__Installer\Cleanup.exe to C:\Program Files\Common Files\EAInstaller\Battlefield 3\Cleanup.exe.
12:31:46  Failed to install cleanup program
12:31:46  Installer finished with exit code: 2
12:31:47  Shutting down data reader.

****************************************
12:31:47  Stopping install logging
****************************************

Help me!

battlefield 3

4 Replies

  • ApacheThunder's avatar
    ApacheThunder
    Newcomer
    12 hours ago

    I recently had an issue like this installing Battlefield 3 from the EA app. (specifically it would fail to install DirectX with the "ERROR: Unable to launch process!" error in the install log. DirectX itself never generates a log so shows that it never managed to start the installer for it)

    The solution for me was to install the game to the default location it expected at C:\Program Files\EA Games. If you install to any other location you may run into issues like this. If you really need to have it on a different drive/folder location you may have to install to the default location then move it later. (this will require registry edits and what not to redirect where EA app sees the installed game)

  • Anonymous's avatar
    Anonymous
    12 years ago

    Greetings

    I've got the exact same problem, and as it can be seen in your log (and other people encountered this issue: ERROR: Failed to copy D:\Program\__Installer\Cleanup.exe to C:\Program Files\Common Files\EAInstaller\Battlefield 3\Cleanup.exe.)

    So it seems there is an issue with copying "Cleanup.exe" from one folder to another. I bet that if you go to check out the folder in "Common Files", you won't find the folder "EAInstaller" unless you can see hidden files. The file will be hidden, and every time I make it visible again, it will be made hidden again by some running process and then the install bar will stop.

    Is run everything as an administrator, but maybe it has to do with Origin not having access to that folder or something?

    I have been encountering this problem for one week and really want to get rid of it. Couldn't play it at all so far, extremely frustrating.

  • Carbonic's avatar
    Carbonic
    Hero+
    12 years ago

    Try starting Origin as Administrator. Also close all antivirus / antimalware you have running.

    Please accept solutions if they are correct and press the XP button if somebody helped you. This way you help others in the same situation.

    Cheers
    -Carbonic

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