BF4 Freezes the PC after last Origin Update

Next thing I would try would be a clean driver reinstall. You basicly remove all your Nvidia stuff, use Display Driver Uninstaller:

http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

to wipe the rest of it. Then you reboot and install the latest Nvidia driver from http://www.nvidia.com/

@Carbonic tested and still have it mate. ☹️

Hello @l-MrMayor-l.

try to update drivers on my way 🙂:

- install all Windows updates, restart PC

- download dxwebsetup and run/install it as Admin

- download Intel ME, unzip all and run/install it as Admin

- download chipset drivers and run/install as Admin, restart PC

- uninstall Realtek audio driver, restart PC, download for Win10x64 version from this site, unzip all and run/install it as Admin, restart PC

- uninstall Intel GPU driver, restart PC, download x64 version from this site, unzip all and run/install it as Admin, restart PC

- uninstall Nvidia GPU driver, restart pc, install this version as Admin with "clean install" option, restart PC

- check that game use the Nvidia GPU

- go to nvidia gpu driver and change in it "multiple display performance mode" to "single display performance mode"

- check and close\disable all programs like this

- delete folder C:\Users\[User_name]\Documents\Battlefield 4\ (and don't change ingame video options such as "API graphics" - use DX11, and "Display mode" - use Full screen)

- run Origin as Admin, try to play...

- if problem still there, test ur RAM

Weird.

Just to be sure, you have completely uninstalled and reinstalled Origin ?

@MADrag0n & @Carbonic did everything guys. No RAM errors, No OS errors, All drivers are up to date, everything else Works perfectly EXCEPT THE GAME. I'm still have a feeling its because of the Origin Updates. Is there a full list to see what exactly they've changed or add?

Thanks.

Origin > Help > About, there is a link to "Release Notes" ))

what u mean saying "big reset of OS"?

In command prompt (running as Admin) enter a commands (before enter next command wait to result of previous) then attach to a message list.txt file from root folder of С:\ drive
set > C:\list.txt
tasklist /v >> C:\list.txt
DISM.exe /Online /Cleanup-Image /spsuperseded /hidesp
DISM.exe /Online /Cleanup-Image /StartComponentCleanup /ResetBase
DISM.exe /Online /Cleanup-Image /RestoreHealth

Restart PC

@MADrag0n Here it is mate.

EDIT: Oh and i mean I formatted the PC

Can you post a new dxdiag?

Sure @Carbonic

Here:

Your graphics drivers look better now 🙂

Try giving the newest Intel drivers a go:

http://www.intel.com/content/www/us/en/support/detect.html

Also, if you remove your BF4 settings by removing the settings folder ( C:\Users\YOURUSERNAME\Documents\Battlefield 4\settings ) and keep running it at default settings does it then work?

Check for any overclocking (cpu, gpu, ram) and discard/disable it.

Disable/Close all this software:

NVIDIA GeForce Experience Service

ASUS Manager

ASUS Ai Charger

Microsoft Windows Defender
Microsoft Security Essentials

and like this

try to play. If problem persist, try test ur gpu/system for overheating and stability by this bench (try it without and with running Origin process); run it for 30-60 minutes minimum and note max temp, artifacts, freezes and other.

@MADrag0n @Carbonic Hello guys.

Problem WAS still there: after doing your recent suggestions. Then I've changed something in NVIDIA Control Center.

Under Battlefield4 settings there was a setting named Power Management Mode: Optimum Power [By Default]

-So i thought this might prevent the game to use required power to work properly so I changed it into Under Control of NVIDIA Driver

And i think problem is gone now. I've played on couple maps and no freezing. Of course as I said before its non-periodically and I gotta play more to make sure but at least its not freezing after 5 minutes. That's something.

Does an Origin Update can change the default driver settings of a game? Because as I told you before this is happening for the first time. Well I dont know if it was like that before, -if you can check that for me whats the setting in your control center I'd be grateful- We'll see.

ALSO: @MADrag0n I did run the test and the results are:

Without Origin: Current Temp: 68C Min:50C Max:70C

With Origin       : Current Temp: 70C Min:50C Max:70C

In-game              : Current Temp: 64C-68C

Good to hear. Please do tell if it keeps solving the issue 🙂

@Carbonic @MADrag0n damnit man its still there!. Freezed after couple minutes again! Hold on im gonna find a way to make NVIDIA Control Center English and im gonna send you guys the current settings.

so, no freezes in a bench? good )

- check again ingame video options such as 'API graphics" - use DX11 (don't use Mantle!), and "Display mode" - use Full screen

@MADrag0n I don't know what is mantle or how to set that to DX11 -did some research but still not sure what it is. looks like its related to AMD well i have NVIDIA-

May I ask you to be more specific about that?

These are my current settings now. 50-55 FPS Also the system is able to play it at Medium settings with 24-30 FPS

EDIT: @MADrag0n alright mate found the way to check those. here is the ingame SS

Mantle its first setting in Video section. If u have nvidia, maybe u don't have this option. But u could disable it in profile file anyway.

Try to disable "Origin In Game screen" and "Origin Sync (cloud)", also close Nvidia Experience and other programs with ingame overlay.

@MADrag0n It's still happening mate. I wish there was a way to diagnose the exact problem here. It's truely frustrating. Is there someone in here WHO Works for EA? or any portal that i can make a feedback about this problem. It seems like we tried everything. We may need some official help about that. ☹️

are u continue get stuck/freeze PC in random time playing in BF4 and no one in other software/games?

@MADrag0n yeah mate. only in BF4. BF3 was fine for example. But it may be gone now. I've got some W10 Updates today -Last 4 of em I think-. I gotta make sure by playing couple times tho. Here is the list of em with dates. -Sorry for the language but the names of updates are obvious- 🙂

EDIT: Oh I see last 3 is the same, previous ones failed in installation but last one succesfuly installed today.

hmmm, I don't have this updates and bf4 work normal...

going to download this updates too )

If you look at the Windows event viewer after a freeze:

http://www.dummies.com/computers/operating-systems/windows-10/how-to-use-event-viewer-in-windows-10/

what events happen right before the freeze?

@Carbonic @MADrag0n Alright guys problem is still there but this time I can give you more info about that.

Firstly, @Carbonic I'm looking at the Event viewer now mate and there is something about that.

Game crashed at 01:07 am -local time- and here is the things that happened at the same time;

Administrative Events>

+ERRORS [1:07:32 - 1:06:53 time stamps]

App Readiness -4x-

DistributedCOM -5x-

Windows Logs > Applications >

+ INFOS [1:07:31 - 1:06:53 time stamps]

-igfxCUIService2.0.0.0 (some problem with that about loading or installation) -5x-

-winlogon -3x-

-user profile service -2x- 

-winsrv  -1x-

-Desktop Window Manager

Secondly: While doing ALT + TAB I've noticed something else battlelog screen in the pop-up window; at the bottom blue bar there was "TRANSITIONING" message after freezing.

Hope these help. 

Best Regards. 

igfxCUIService2.0.0.0 is the interface to the Intel graphics card and should not be giving issues. Can you post a screenshot of the eventviewer instead? especially the details about the Intel service. It might be worth it to look into reinstalling the Intel drivers. Also making sure your laptop doesn't try to switch graphics card during the game.

u can do alt+tab? it is not a system freeze but bf4!?

run command prompt as Admin and enter a command:
for /D %T in (ACEEventLog Application Setup System)do wevtutil epl %T "%USERPROFILE%\Desktop\%T.evtx" /ow:true

This makes a SysLogs on ur desktop *.evtx - give it to us.