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--CHAESSAR's avatar
--CHAESSAR
12 years ago

BF4 stopped working

Getting this on every server I join, after about 5-10 minutes playing.. my bf4 crashes with that reason. I need your help 
battlefield 4
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
12 years ago

We are working on stability, so this should improve over time: http://battlelog.battlefield.com/bf4/forum/threadview/2955065217944685108/

In the meantime, the following steps can help to increase game stability:
Ensure that your graphics drivers are up to date.

Disable any overclocking.
Try running with a Clean Boot in case any 3rd party program is interfering.
Ensure that your .NET is up to date.

Try running the 32-bit client(if you aren't already).

These are worth checking, in case there is a local factor to any of the crashes.

--CHAESSAR's avatar
--CHAESSAR
12 years ago

Hello thank you for your reply.

1. My AMD Radeon HD 6570 currently has the driver version 13.250.18.0 Is this the newest version?

2. Haven't got anything overclocked.
3. What do you mean and how do I run it with a clean boot? And my firewall is always ON but idk if that makes a difference 

4.  what do you mean with .NET? Sorry I'm not really into computers. 

Greetings

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    12 years ago

    1. That looks about right.

    2. Good stuff. OC'd stuff will often run fine, but it's worth checking when you're having issues.

    3. You can find a small tutorial for a Clean Boot here: http://support.microsoft.com/kb/929135

    4. .NET is part of windows that is used when gaming. It'll probably be up to date, but it's worth double checking as not being up to date can lead to instability. Wiki link. You should be able to run Windows Update(open the search bar and type "Update"), and this will show any available updates.

    • --CHAESSAR's avatar
      --CHAESSAR
      12 years ago

      .NET is up to date I think; If I search forUpdate and click on Windows Update it says that it is up 2 date. 

      Will try that tutorial later

      • --CHAESSAR's avatar
        --CHAESSAR
        12 years ago

        That tutorial probably won't fix my problem....

        I really don't know what to do anymore.

        WIndows is updated

        PBsetup and pbsvc have been downloaded

        BF4 repair installation didn't work

        I have the latest drivers for my card; the AMD catalyst 13.11 beta v8 diver (30-10)..

        Here are my spec's... maybe the problem lays there?

        Graphic card: AMD Radeon HD 6570

        Processor: AMD a8-3800 with Radeon HD graphics (4 CPU's), 2.4GHz

        Windows 7 Home Premium 64bit

        Ram: 8 gb

        DirectX: 11

        I played on High first, then on medium and now on low with max. resolution.

        Need any more info? /ask it....

        Goddamn I have seen some people fixing their problems but I don't know what to do!

        When I had an old PC some years ago I couldn't even run BF2 smoothly, I always got kicked by punkbuster EVEN THOUGH I continuously updated-re-installed punkbuster services. After I got this computer (2 years old) I didn't even need to instal any Punkbuster services. 

        And as last; I heard someone saying: delete your PROFSAVE_profile in your BF4 folder, does this help or should I definitely not do that?

        Please help, thanks

        EDIT: how do I run BF4 on 32bit? If I go to Origin/BF4/Game properties, it says x64 and x86: no 32.

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