Direct X Error 'GetDeviceRemovedReason'

Hi oscarsanden!

As you mentioned, there are a lot of different solutions. Sometimes it is just a DirectX related issue, hardware of graphic card, minimum systems specs etc.

You said that you already tried different workaround and i can see that you are already in contact with our support team and that they need further information. Let us know if the issue still exist or what kind of workaround helped to solve your problem.

Cheers

Basti

deleted

Thank you both.

d4isycutter, I'm going to look into that today. Just waiting for another response from the EA support center.

Thanks a lot for the tips, I'll let you know how it turns out.

So I got it to work.

I downloaded nvidia performence tool and pulled down the core clock to the stock reference (860 instead of 900) and now it works fine! No errors at all.

So that's it. Might work with the voltage to as you suggested but turning down the core clock felt safer.

Thank you so much!

I tried this on my computer and it seems that it might work, but I had to underclock my stock GPU that runs at 725 to 450 to get this error to go away. That is ridiculous. This is the only game that has this problem. Are there any other possible solutions? I have a Radeon 6770m GPU.

What the hell? You deleted the solution because you didn't want someone else quoting it?

Where's the solution? This is a forum that is supposed to solve issues and you delete the solution? EA is leaving much to be desired, many people out there facing this issue for long time

And this is the people that earns money for you buying games and not being able to play

I am having exactly the same issue.   I have tried:  lots of different drivers for my GPU (NVIDIA GTX570), Direct x drivers, changed many many setups in BF3 , reloaded the game etc.  I am only having the issue with BF3,  BF2 BC2 works fine as does lots of other games.   No one seems to have the answer.   It has now been going on for some 12 months..... It got to the point I just cant play the game.  Directx function "getdevicremovedreason failed with DXGI_ERROR_DEVIEHung: device hung due to badly formed commands GPU NVIDIA GEForce GTX570 driver 30697

If you have the answer please tell me.

Spratzman

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@oscarsanden wrote:

Hey!

I've been searching the web trying to find help with this problem but everyone seems to have different solutions for it, and none of them have helped me so far.
About 5-20 minutes into to game it freezes and after a moment this error message shows up.

DirectX function "GetDeviceRemovedReason" failed with
DXGI_ERROR_DEVICE_HUNG: Device hung due to badly formed
commands.. GPU: "NVIDIA GeForce GTX 560 Ti ", Driver: 30623

I've tried both upgrading and downgrading the drivers, the different versions do little or no difference.

People in most forums blame bad code in the game and a lot of people suggest increasing the voltage to the GPU. I haven't tried that yet since I don't know how.

Anyone have any other ideas or have had the same problem?

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Ok let me tell OUR story.

Now for some months a friend got the same problem
.BF3 got stuk, device hung error, screen freezes and mouse disabled, black screen, bsod, reboots and a few other weird problems.

After searching the web, we disoverd there are some hundred suggestions but no real solution.

Sometimes he is playing for a few hours and there is no problem, then an error, crash or other problem.

Even sometimes after a few minutes his game, computer and/or hardware act weird and/or got stuck.

We tried 'a lot' of different options to solve this,

REINSTALL BF3, GRAPHICS DRIVERS (updated and downgraded drivers), FROM WINDOWS 7 64bit HOME PREMIUM (2x) to WINDOWS 7 64bit ULTIMATE.

UPDATE CHIPSET DRIVERS, SOUNDCARD DRIVERS (INTERNAL), LOGITECH KEYBOARD-MOUSE-GAMEPAD DRIVERS.

REMOVED EXTRA NETWORKCARDS, SWITCHED GRAPHICSCARD TO ANOTHER PCIE PORT.

RESET BIOS TO DEFAULT AND THEN OVERCLOCKED MOTHERBOARD , RESET TO DEFAULT AGAIN.

REMOVED ALL KIND OF SOFTWARE, DIFFERENT VIRUS SCANNERS, DISABLED VIRUSSCANNERS-FIREWALLS AND ALL KIND OF OTHER SECURITY SOFTWARE, REMOVED CODECS AND SO ON.

USED DRIVER_SWEEPER, IN CMD SFC /SCANNOW, REGISTRY SCANS, CHECK DISK, DEFRAGMENTION AND ALL KIND OF OTHER SOFTWARE TO SCAN/FIX/CHECK SYSTEM.

NEW UTP CABLES - NEW MODEM - EVEN A NEW NETWORKCARD - CALLED PROVIDER TO CHECK SETTINGS AND NETWORK QUALITY.

STILL THE SAME PROBLEM - NO SOLUTION.

REINSTALL DIRECTX, UPGRADE DIRECTX blablabla

Weird is, my friend got same motherboard (asus p5e64 ws evolution), same cpu Intel Q9650, same bios version 0802 and settings , same ram (Kingston HyperX 2GB 1800MHz DDR3 CL9 DIMM a total of 8gb), same networkspeed 120 Mbit/s up and 10 Mbit/s down (friends provider is chello/upc and i got ziggo all in one).

His Graphicscard is an asus gtx580, and i use a asus gtx470.

When BF3 was released he wasnt able to download IT, when he downloaded BF3 then download got stuck or it did go from (EXAMPLE) 80% backward to 33% and/or started again, but it never finished the download.

Then i did RAR BF3 on my computer and did send it to him, unrar it at his computer, and started bf3 check, it did see all the files and was able to update/play bf3.

After months this download problem was solved, he could download and play the game, but those last 2 months he got those problems, only fresh download works ok now, but still those weird errors

Now we will try to downclock graphicscard and/or set voltage a bit higher to see if this brings a solution for his hardware/software problems.

Will reply if this works out for him.

What i think is , this is a problem from NVIDIA and EA/ORIGIN.

Why ? they made hardware and software, NVIDIA and EA/ORGIN thats not ompitable with each other and probarly the hardware to.

They shoud finaly do a research on this issue, TOGETHER, and make a REAL solution for this and all the people with those kind of problems/erros, if its hardware or software, FIX IT !

Please wait , i will reply soon and hope with a real solution.

PS i got this problem to in the past, ERRORS, STUCK, BSOD blablabla, i fixed something but forget what i did, but be sure i tried lots of 'solutions'  to fix this.