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Anonymous
11 years ago
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DirectX Error Windows 8.1 64-Bit

Hi guys, 

I have the same issue as everyone I assume. 

My System: Windows 8.1 64-Bit

i7 3770, Nvidia GTX 660 TI, 32gb ram, Motherboard: DZ77GA-70K, Samsung 840 Pro SSD but BF is not installed on it, its on a WD 7200rpm

The error output:

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	bf4.exe
  Application Version:	1.3.2.3825
  Application Timestamp:	53a4d82a
  Fault Module Name:	KERNELBASE.dll
  Fault Module Version:	6.3.9600.17055
  Fault Module Timestamp:	532954fb
  Exception Code:	887a0006
  Exception Offset:	0000000000005bf8
  OS Version:	6.3.9600.2.0.0.256.48
  Locale ID:	2057
  Additional Information 1:	403f
  Additional Information 2:	403f0518f97ab3479164e0f3b49975af
  Additional Information 3:	98d7
  Additional Information 4:	98d733edc68f015fbd1677acd0fbfdca

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 What have I tried:

- Deinstall NVIDIA Drivers, install from scratch:

* This has been done both in normal and in safe boot. And it was a clean install and it was stable version 337.88 and the beta version 340

- I installed VCRE2012 64Bit

- I tried both the 32-bit version and 64bit version via origin manager for BF4

- I reinstalled the game completly, with new download of the installer files. 

- I also tried the repair function of origin

- SFC /scannow has not shown any problems!

DXDIAG:

http://pastebin.com/PvAfd6Kk (was too long to post it here)
  • You could do this it may fix it but nothing is ever a sure thing in this game lol.... 

    I would run system file checker one more time and then this... I am not saying do this fully your choice lol....

    From my post   http://answers.ea.com/t5/Battlefield-4/PC-This-is-how-to-fix-BF4-after-everything-else-failed-to-fully/m-p/2993466#U2993466

    Now the BF4 part this is what I did after I did all the stuff I just listed  above. I wanted this game to work so bad I  would not work on the game part of it all until I had zero errors in event viewer lol. I am not a big fan of repair game as it never fixed it for me lol, after all this work I wanted a fully clean install of BF4

    CC Cleaner do you know  it ? If you dont have it its free and safe  and you need it for this next part lol  It is a handy tool as well to have on your PC.   http://www.piriform.com/ccleaner/download

    1- Go to tools in cc cleaner and uninstall BF4

    2-  Go to  my Documents on my C drive and deleted the BF4 folder sitting in there, I have my BF4 installed on H drive but BF4 install still puts the BF4 screen shots and settings on your C drive my documents. And when you un install it stays even in windows add and remove programs. So the point is you want a fully clean install of BF4 delete the BF4 in my documents. Now reboot.

     After Reboot 

    1- Open CC Cleaner again this time your going to registry dont get freaked out lol. All its going to do is remove fragments in the registry from uninstalled programs, It will give your the choice to back up do so if you wish. First time you run it you may have like 80 or more fixes but thats the normal. Empty recycle bin as well cant hurt all traces of BF4 must be gone lol.

    2- Reboot 

    After Reboot

    1- Run  sfc /scannow  just to be sure windows is still good to go. After it is done and if no errors or errors run it again after you reboot. You need 2x No Errors 

    After Reboot 

    1- Open CC Cleaner and clean the registry 

    2- Reboot

    Make sure everything is good clean and stable before you install BF4. Reboot after you do each step ! And ya you may have to run them all a few times before its fully clan and stable :/ 

    3-Now D/L BF4 lol but dont pause it or let it get cut off lol I has to be one fully clean install done at one time.Then Reboot

    4- After BF4 in installed and you did a Reboot  then go to the punk buster site and download  Punk Buster then install PB and be sure to add BF4 game to it and check for updates.


    http://www.punkbuster.com/index.php?page=pbsetup.php

    after all this is done also add settings ......

    Run the game as Administrator:
    Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
    Do the same with BF4_x86.exe as well.

    Run Origin as Administrator:
    Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.

    Disable Origin in game:
    In Origin - Application settings - Origin in Game - disable Origin in game

    Make Sure BF4 is set to 64bit if your windows is 64bit
    1- open origin and go to My Games
    2-Right click BF4 and go to Game Properties
    3-Under when launching this game set it to x64 and check off disable origin in game.
    4- Hit apply and test you BF4

    Origin Cloud Storage turn it off
    Origin, settings, General

    5- Test yourBF4 game :]

    ________________________________________________________________________________

    Did I help you @ all? Reward me with a XP if I did. If I solved your question please hit Accept As Solution on my post so others know it worked.

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