Double Cross map NVidia GTX780 crash
The game crashes at Double Cross map only with error: DirectX function "GetDeviceRemovedReason" ... DXGI_ERROR_DEVICE_HUNG... see attached
Some time after 5 min on map, some time 10, but always cra...
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EA_Barry
Community Manager
Community ManagerCan you right click and Repair Game in Origin and let us know if that helps. It is possible the game assets for that particular map have become corrupt.
Hi,
I have "Repair Game" and played again on Double Cross map for 23 min until the same crash.
Took the error log:
Problem Event Name: APPCRASH
Application Name: bfh.exe
Application Version: 1.3.0.8
Application Timestamp: 5671da09
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.19135
Fault Module Timestamp: 56a1c9ac
Exception Code: 887a0006
Exception Offset: 000000000000965d
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: c0b3
Additional Information 2: c0b3115a3a26e490f7775641b9175dd0
Additional Information 3: e0b0
Additional Information 4: e0b084e2dd67e2da61e5199e4c4bebf6
Thanks.
- EA_Barry
Can you try the following and let us know if the steps work:
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Disable Origin in game: Origin, Application settings, Origin in-game, disable Origin in-game
- Approved
Hi,
sfc /scannow did not find any integrity violations.
Origin in-game disabled.
Map crashed after 11 min.
What next to try?
Thanks
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