Forum Discussion
danisoff
4 days agoHero+
Hello choiminjunisman,
If possible you should refund the game and buy it on the EA app, additionally you could try talking with EA support. EA support should be able to assist you with the issue.
choiminjunisman
4 days agoSeasoned Novice
now i talk with an EA surpport,but they qre just reading the manual so i ask them to report this to EA team
- choiminjunisman4 days agoSeasoned Novice
but i don't know when i can play it
- danisoff4 days agoHero+
Try starting a new chat with a different support agent. When did you buy the game and how many hours have you played it?
- choiminjunisman3 days agoSeasoned Novice
i bought it 14days ago and i play it already1hour but i wansn't play in game
- danisoff2 days agoHero+
If 14 days have passed, I'm not sure if you can refund the game anymore. As I have said above, you should try talking with EA support again.