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Anonymous's avatar
Anonymous
9 years ago

EA Servers Failing?

For several days, I have been unable to connect to any BF1 servers, of if I get connected I am disconnected within a couple minutes.  Typically trying to join a server just results in 'Reserving Slot' forever.  Or sometimes I just get 'Unknown error'.

Anybody else having this problem?

I have a solid 150 Mb / 20 Mb connection from Comcast.  20 ms ping to Comcast servers.

Traceroutes to EA servers is showing 100% packet loss as of right now when I hit fert01.abn-iad.ea.com, so obviously EA has some serious issues going on.

What's the status?  Resolution?

Thanks in advance.

7 Replies

  • Hello @theJackhole,

    Please try repairing the game by right clicking on it in origin and pressing "repair game". When its finished, try launching it again. Also, please restart and/or factory reset your router.

    If you need further assistance, please feel free to ask inhere.

    Greetings,

    Babyhuehnchen

    (I do NOT work for EA)

  • Hey... { @theJackhole }

    I am really sorry for thous problems can you tell us which platform you playing on [ PC, PS4 or XboxOne ].




    [Am not working for EA, If is answer good pls give me XP or accept as solution.]

    Thanks for using ANSWERS HQ!

  • Anonymous's avatar
    Anonymous
    9 years ago

    Thanks for all the replies.  The connection problem eventually resolved itself.

    However, now I have an entirely new problem.  Immediately after the game boots up, and I see the initial menu screen, the game becomes completely unresponsive and I can't go anywhere from there.  I can still move the mouse, but clicking on menu items does nothing.  This has been a problem for the last couple weeks.  The game is no longer playable.  Not sure whether to discuss this in this thread or start a new one.

    Thanks.

  • ragnarok013's avatar
    ragnarok013
    Hero+
    9 years ago

    @Slugdog07 wrote:

    I am about to end my relationship with EA over this server issue. 


    That's a rather drastic statement considering you've offered no information in this thread at all about your problem. Please tell us on which platform you are playing, what exactly the specific issue that you are experiencing with servers to include any error messages, error codes that you receive, and what steps that you've currently tried to alleviate your issue.

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