Easter Egg Dog Tag — Did not receive dog tag

Product: Battlefield 1
Platform:Sony Playstation 4
Summarize your bug Easter Egg Dog Tag — Did not receive dog tag
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Complete all steps to unlock dog tag correctly. On final step: stand on the balcony of wind mill Giants Shadow. The pigeon will fly down and over your head (this is the part where you are supposed to get the dog tag)
What happens when the bug occurs? When the dove flies over my head I do not receive dog tag and do not trigger the dramatic music which is a sign of completing the task. I believe this to be a bug because I have completed all steps up until this point correctly.
Please select your region Australia
In what game mode did the bug occur? Conquest
AMD or Nvidia Model Number
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I'm posting the issue here given I can't seem to get answers anywhere.

Last night I spent well over 9 hours completing the Easter Egg quest in which you earn a very rare dog tag upon completion.

On the very last morse code message you receive from the radio (mine was on Suez) the light on the top left of the radio is blue (cyan to be specific)

This is important because it indicates I have done everything right up until this point. 

Following along with various detailed content posted on both youtube and online threads the encrypted message is the same message given to all players.. Simply informing them that they have reached the end of the quest and to receive there dog tag they need to make there way to the balcony of the wind mill on Giants Shadow.

However when I do this, the dove flies over me and I do not receive my dog tag!!

I also do not hear the triggered dramatic music you get when successfully completing each quest.

So far my feedback from technical assistance has been to wait 24 — 48 hours to see if the dog tag is just delayed.

However I do not believe this is the case given what I mentioned previously.. I do not trigger dramatic music you get when successfully completing the quest.

Now, well over 20 hours since first completing the end of mission I have since tried going back to the radio on Suez and I get the same encrypted message I was before.

Any feedback would be greatly appreciated, have I missed something? has EA added an extra step to the process that I am missing?

Cheers

LazzaTheLobster