Forum Discussion

Anonymous's avatar
Anonymous
13 years ago
Solved

Failed creating D3D device of at least version 10.0

I have installed Battlefield 4 BETA "Medal of Honor, Warfighter" but it won't start. I get the error message (see Subject Line) I have version 11.0 on my system and still there is a problem. Please ...
battlefield 4
  • EA_Dennis's avatar
    EA_Dennis
    13 years ago

    Windows 7 or 8 will always have DirectX 11 installed by default. But that doesn't mean that you can play games that require DirectX 11, your hardware needs to support DirectX 11, or DirectX 10.1 in this case, as well.

    The graphics card you mentioned is only capable of DirectX 10, the game requires 10.1 for AMD or other vendors. The product specifications of your laptop don't mention a second dedicated graphics card besides the integrated Intel HD card: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02729693&tmp_task=prodinfoCategory&cc=us&dlc=en&lc=en&product=5078513

    You can re-install Intel's chipset and graphics card driver, but I'm quite sure it won't change anything ☹️

    Simply because it doesn't change the fact that the integrated graphics card is not supported and below minimum requirements.

Anonymous's avatar
Anonymous
13 years ago

I have DirectX Version 11.0 and it has run with no problems for some time now. I install your game and it tells me I need DirectX 10.1 or higher. Hello, I have version 11.0. There is something else going on here.

EA_Dennis's avatar
EA_Dennis
Icon for EA Staff rankEA Staff
13 years ago

Windows 7 or 8 will always have DirectX 11 installed by default. But that doesn't mean that you can play games that require DirectX 11, your hardware needs to support DirectX 11, or DirectX 10.1 in this case, as well.

The graphics card you mentioned is only capable of DirectX 10, the game requires 10.1 for AMD or other vendors. The product specifications of your laptop don't mention a second dedicated graphics card besides the integrated Intel HD card: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02729693&tmp_task=prodinfoCategory&cc=us&dlc=en&lc=en&product=5078513

You can re-install Intel's chipset and graphics card driver, but I'm quite sure it won't change anything ☹️

Simply because it doesn't change the fact that the integrated graphics card is not supported and below minimum requirements.

About Battlefield Franchise Discussion

Discuss the Battlefield games in this community forum.133,558 PostsLatest Activity: 35 seconds ago