Forum Discussion

1 year ago

Solved

Failed to connect to EA online. (PS5)

Unable to play online… Already tried everything. Reinstalled the game, cleared cache ps5, restarter router, changed network, game is up-to-date, checked my psn plus account. Nothing works. Contacted...

battlefield 1

EA_Mako
1 year ago
Hey everyone,

This issue should now be resolved, thanks for the patience!

If you've disabled Login Verification as a workaround, please remember to re-enable TFA to keep your account secure.

Please try hopping back in-game next time you get a chance and let us know how things look.

elgaboiscool

1 year ago

Is anyone able to help me please? Whenever I attempt to load battlefield 1 It will not let me connect to online services. I have tried redownloading the game, restarting my ps5 and restarting my wifi and nothing has worked. This is ridiculous

danisoff

Hero+

1 year ago

Hello @elgaboiscool,

EA is currently experiencing issues with all Battlefield titles, and they are doing their best for the services to work again. The issue will be fixed as soon as possible.

Best regards,

danisoff

ElliotLH
Hero+
1 year ago
Threads merged.
- neoforo87
  Seasoned Ace
  1 year ago
  @ElliotLH
  Would I be correct to assume that my issue with losing connection in Battlefield 1 will be fixed as well ?
  To be specific it's the one which started happening on the 11th of May in my case, where I get the error message ''You have lost the connection to the session''.
  There is an update though which I have mentioned only to EA support. The issue is only happening with my main account (the one being used for typing this message). As soon as I login with my secondary account on all PC's that I have, I can play just fine.
  That would eliminate the issue being on my side and all the devices involved 🙂
  Greets neoforo87 🙌
  - ElliotLH
    Hero+
    1 year ago
    @neoforo87 Potentially if it's the same issue. Might be worth checking again after the fix is announced to see if it did anything.
    
    That's interesting about the second profile, though. If it's not announced as being fixed by the time I get home (I'm playing Excel at work right now instead), I'll see what happens with my second account.