This is Answer HQ; we are not an EA complaints department. You are on the wrong website. The player community at Answer HQ has exactly the same access to make contact with EA as you have. This site is for peer to peer self-help, it is not a conjoined twin to the EA Help Center at all. Contact site: https://help.ea.com/
i know , my brain has turned to jelly,hour after hour,day after day,trying to figure out how to play a game bf3,bf4 or hardline .
Could you please post a DXdiag so I can look at the issue,
To Gather DXDiag Info,
1) Press Win+R
2) In the run box type 'DXDiag' then hit enter
3) If you have a 64-bit PC click the button 'Run 64-bit DxDiag' (if you have a 32bit PC this option will not be avaliable)
4)Press 'Save All Information'
5) To share this file with me upload it to http://hastebin.com/ and share URL
Could you please also ping & UOTrace the EA servers 'easo.ea.com' so we can roll out an problem caused by the network.
To UOTrace - http://help.ea.com/uk/article/how-to-uo-trace/
To Ping EA follow these steps,
1)Press Win+R, in the box type CMD and hit enter
2)Type into CMD 'ping easo.ea.com'
3)Hit enter and await results.
Once you have done both of the above could you please tell us about the issue you are experiencing in full.
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Thank-you
KillerWhalSam
Marshall
If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.
Sorry been doing stuff lately I am back now ;-)
PM me here http://goo.gl/Rw6sCV
I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION SO THEREFORE DO NOT REPRESENT THE VIEWS OF DICE, EA OR ANY SUB EA COMPANY.
