Hardline PS4 (in game install too slow)
Dear all, My installation is going way too slow, I've downloaded the game and the update (pre-ordered it) on ps4, but now it's downloading for cca 5hrs already, yet its at 50%. (Full game 50%) ...
Forum Discussion
Is your PS4 updated with the latest system software and have you tried to link your console with a cabled internet connection rather than wireless?
Please keep in mind that our servers are heavily loaded as many players downloading the game right now.
Cheers
Basti
Dear Bastian,
Yes, I have the latest system software plus I always use cabled connection (through LAN cable) instead of wireless. My game download was relatively fast, but this "install" (or download) is way way too slow. Can I speed it up in any way?
My PSID is "silverriot". And additionally, my friend - PSD "spetz0000" - yesterday he just downloaded the game and this morning (both US accounts) he could play it instantly, he did not have the installation that I now wait for.
Best,There is unfortunately not much we can do if the general install is taking longer as usual. You can try to reset your console or to delete cancel and resume the install but that could mean that you need to install the game from the scratch. again. The general installation process should not take hours though.
To reset your console or to rebuild your console data base, you need to enter the PS4 safety mode. To restart or update the system as well as rebuilding the database could do the trick:
Starting the PS4 in Safe Mode
- Turn off the PlayStation 4 by pressing the power button on the front panel. The power indicator will blink for a few moments before turning off.
- Once the PlayStation 4 is off, press and hold the power button. Release it after you've heard two beeps: one when you initially press, and another 7 seconds later.
- Connect the DualShock 4 controller with the provided USB cable and press the PS button on the controller.
Safe Mode Options
The following options are available in Safe Mode:
- Restart System - Ends Safe Mode and restarts the PlayStation 4 normally.
- Update System Software - Allows the PlayStation 4 to update the system software via Internet, USB Drive, or Disc.
- Rebuild Database - Scans the drive and creates a new database of all content.
This operation may take a long time depending on the type and number of data items.
Cheers
Basti
Thanks for the answer, but one more question, I've downloaded the 40GB part plus the update, now I'm in the game (I could play the prologue), everything else is at 50% (when I posted this topic). How do I cancel the download, there isn't an option and it isn't visible in the playstation downloads. Is the game actually DOWNLOADING something in addition to 40GB game download via the game or what?
(Not to be very rude) I'm sure you're making a patch for problem on the (PS4). I did the steps of putting the safety mode. (And it is updated 2.04) (Rebuild Database) (And Restart PS4). The steps are NOT working for me. I got Battlefield Hardline on the release date. It has been 3 day's. That this situation hasn't been solved.
@lGimmeWhiskyPlsl wrote:(Not to be very rude) I'm sure you're making a patch for problem on the (PS4). I did the steps of putting the safety mode. (And it is updated 2.04) (Rebuild Database) (And Restart PS4). The steps are NOT working for me. I got Battlefield Hardline on the release date. It has been 3 day's. That this situation hasn't been solved.
That is because EA are providing completely incorrect advice.
This would never solve an issue with download speed. EA seem to be confusing download and installation speed.
- Just sort your stupid game out you first break Fifa now when I buy hardline it takes over 12 hours to "install" after already downloading from the store my internet speed is 70 Mbps so my internet is fine. Don't blame others for your terrible creation
- I cleaned the disk and it worked fined after
- I haved rebuilt data base. And restart de PS4. turn it of like 7 times. It only goes 1% every time i turned on and off. SERIOUSLY!!!???????
So today 4hours ago I download game I played the prologue and instalation went frozen at 22% and nothing happends I re-download from whole start but nothing help so what should I do?
EA_AticDICE Team
I'm closing this thread to stop it being necroed.
If you have any issues with BF: Hardline please make a new topic about the issues you are having and what you have tried to solve it.
/Atic
