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We had an outage in our server backend, could you please tell us if you still encounter connection issues and provide us some information about your routermodem and internet connection in general? I can always recommend to try a cabled connection rather than wireless and to power-cycle your routermodem. To do so, disconnect your modem from the powe-source for about 2 minutes and turn it on again. Please keep in mind that just turning the modem off won't work, you need to actually unplug it from the power-source.
Cheers
Basti
- Anonymous11 years ago
Hi,
I am also experiencing similar issues where i am completely unable to play a single multiplayer match as it consistently says that i have lost connection to psn and ea servers. All other games are running fine online.
This is extremely frustrating as even reseting the modem and router is of no use. I do not know what to do and how this can be resolved. I really like the game but this is a huge let down.
My NAT is Type 2 and everything else is functional. Only that i cannot connect online.
Please help EA! This is from a person who genuinely will buy Battlefield every time only that this issue needs resolving and I'm extremely frustrated.
- Anonymous11 years agoHelp! All my other games connect fine, I have checked modem and everything is working fine and dandy. Start battlefield hardline, I can play the campaigns but when you select multiplayer the following message appears...
YOU HAVE LOST YOUR CONNECTION TO PSN AND THUS LOST YOUR CONNECTION TO EA SERVERS. PLEASE CHECK YOUR ETHERNET CABLE. YOU WILL BE UNABLE TO ACCESS ANY ONLINE FEATURES UNTIL YOU SIGN IN TO PSN AND THE EA SERVERS AGAIN.
come on EA. Sort out this problem £60 for a game you cannot play, not good!- Anonymous11 years agoHi there I have the same problem with mine where u able to fix it!!! Thanx in advance.
- Anonymous11 years agoI have the same problem!
- Anonymous11 years ago
Hello my friend
I grabbed the game earlier today hoping to play a little since I don't have school or homework and when I installed and tried to jump to the online it didn't work. It kept saying that I need to connect to ea servers ☹️ I deleted the whole game and re-install it again and yet the game still not working. I'm sure that internet connetction is fine since im logged in to my PSN and can download other stuff and palyed other games. I hope they fix this problem soon.
- Anonymous11 years agoI have tried hard resetting both modem and router, following your instructions however my son still cannot connect and play your game! Any suggestions what to do next, a very frustrated customer.
- Anonymous11 years ago
Same issue here, its happening on bfh and bf4 what are the ideal modem settings?
- Anonymous11 years agoI along with what seems like thousands of people are having this issue. Sometimes it takes me over 10 attempts to join a server. I also had this issue with bf4. I've upgraded my cable modem to the best that time warner cable has. This is definitely a huge let down, please fix this. I'm on a ps4.
- Anonymous10 years agoStill having this problem
- Anonymous10 years agoAfter tour last update (robbery) all gamers here in egypt suffer from this issue (lost connection to server), we cant play online any more, some found out work arounds, but the majority did not
Also the loadouts are not saved, every game we have to choose all the weapona and gadgets because every thing is reset
Robbery is the worst - most horrible update ever
Now we (friends) cant play hardline any more with each other - Anonymous10 years agoI am having the same problem how can I fixed this issue.
- Anonymous10 years agoAfter Getaway DLC this issue happened to me and most of my friends (only 3 out of 11 friends are able to play online)
We cant connect to any server, i tried 3 different internet connections with 3 different routers and all the same
And this issue happens with BF4 and neef for speed 2015
All was fine before get away
I thought being a premium member is a good thing, i just wasted my money on a "lost connection to server" company- Anonymous10 years agoI found out that i had the same issue since roberry and no body replied
What a bad customer support !!
- Anonymous10 years agoHey, I'm having the same issue. All other games and internet connection works fine. But when I try to start a single multiplayer match. Always the same message: "YOU HAVE LOST YOUR CONNECTION TO PSN AND THUS LOST YOUR CONNECTION TO EA SERVERS. PLEASE CHECK YOUR ETHERNET CABLE. YOU WILL BE UNABLE TO ACCESS ANY ONLINE FEATURES UNTIL YOU SIGN IN TO PSN AND THE EA SERVERS AGAIN"
Somebody has fixed this problem?? Please EA respond - Anonymous9 years agoI cant join online. It keeps saying PSN not connecting to server. Anyways all my other games are connecting online. My PSN name is BroDawg505. I dont know what to do.
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