Forum Discussion

4 years ago

Help me！Can anyone tell me how to unseal my account?

帮我！谁能告诉我如何解封我的帐户？我只玩了一天，几天后我重新登录时，我被屏蔽了。我问过 EA，他们告诉我我不能告诉你我被屏蔽的原因，我也无法解除屏蔽。最后，谁能提供一种方式来投诉他们？这是他们返回的内容：您好，感谢您就因违反我们的用户协议或销售条款而对您的帐户采取的行动...

Seasoned Ace

4 years ago

@xiaohen5 Sorry for saying so, but no one can help you with this. It has already been examined twice and declared as completed.

DICE Team

4 years ago

Hey, @xiaohen5 when it comes to banned account, it's not something we can help with on the forums, and to dispute your ban, please follow our EA Help link: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

The article will have details on how you can dispute the ban.

If you already reached out and now waiting, keep waiting is all I can recommend.

/Atic

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