Forum Discussion
@Anonymous Hi, we're looking into the reported issues with this. If you reach out to support they can look at your code and help to straighten things out.
http://help.ea.com/en/article/contact-ea-help/
If you're not in the US, be sure to click the flag icon in the top right of the page to change the region.
Just to gather some info for my own side, what platform are you playing on?
Thanks.
my code for the doughboy pistol is not working
- EA_David9 years ago
Community Admin
@JustFrvgs You appear to have this skin on PC, and each CE will only get you a code for a single platform. As you have the content on the PC, unfortunately we can't assist further.
- ragnarok0139 years agoHero+
@EA_David wrote:
@JustFrvgs You appear to have this skin on PC, and each CE will only get you a code for a single platform. As you have the content on the PC, unfortunately we can't assist further.
@EA_David and @EA_Joker I can confirm that this is unfortunately the case. I redeemed my code for PC and it shows up on my PC soldier but does not show up on my Xbox One or PS4 soldiers which is what I suspected would happen. I really think that if you attach a CE to your parent origin account the in game stuff really should be available for all of your connected soldiers...just a bit of feedback from the trenches for the devs David.
- 8 years ago
It's not working for me. I've tried numerous times on the Triforce Website, (and typed it properly), and it still says code is not recognized, or code may have already been used. I looked in my used codes, it said I've never redeemed any codes. Help?
- ApprovedAnonymous9 years ago
Hello I put in my code but nothing downloaded - it said thank you but nothing came in or downloaded on the ps4 .. Now says code invalid ? Still don't have the gun
- ragnarok0139 years agoHero+
@SebiGP wrote:
Hello I put in my code but nothing downloaded - it said thank you but nothing came in or downloaded on the ps4 .. Now says code invalid ? Still don't have the gun
Are you speaking about your code on the triforce website or the code into the PSN store?
- ApprovedAnonymous8 years agoHi, i have the same problem in the triforce page said that my code si not valid i'm from mexico and my platform is ps4