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Anonymous's avatar
Anonymous
13 years ago
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How to contact EA Support team via Phone

Hi , 

My account was compromised and after having a live chat with EA support team Member Monique and I was asked to contact EA Specialist via phone to clarify some more identification details . [Removed by CM]. 

But I am unable to connect to it . Am I doing something wrong ? 

I am calling from India , so do I need to dial the US / NA code before dialling  ? ( Although I was informed tat won t be nescessary )

Any help would be appreciated  . 

Thanks 

battlefield 3
  • ragnarok013's avatar
    ragnarok013
    13 years ago

    The easiest way is to go to https://help.ea.com/contact-us and check the option to have EA customer support call you.  Provide your phone number and they will call you when your place in the phone queue comes up.  It beats staying on hold forever.

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  • ragnarok013's avatar
    ragnarok013
    Hero+
    13 years ago

    The easiest way is to go to https://help.ea.com/contact-us and check the option to have EA customer support call you.  Provide your phone number and they will call you when your place in the phone queue comes up.  It beats staying on hold forever.

  • ElliotLH's avatar
    ElliotLH
    Hero+
    2 years ago
    Hi @g1987286gh Since this thread hasn't been active since 2013 I'm going to have to close it.

    However, feel free to create a new thread about your problem or to post in a more recent one, if there is one which matches the issue. You can also contact EA Help directly at help.ea.com.
  • BrownSugarHawaii's avatar
    BrownSugarHawaii
    Seasoned Newcomer
    2 months ago

    Worst company ever.  After spending hundreds, I can't get my games and expansion packs to play, updated, still can't play, Opened dozens of windows, looked up dozens of "solutions" still can't play.  Ridiculous.  I should be able to play the games I own.  Now, can't even call anyone to help me.  After searching online for hours all I get is links that go round and round, no help.  It's like the CEO's are just sitting back scooping up their money from customers without supplying employees to help with customer service.  Thanks a lot.

  • ldntown520's avatar
    ldntown520
    Seasoned Traveler
    2 months ago

    just went through this as well with my sims game,

    go to ea help page, click on someone hacked my account , then click chat with us. most likely they wont have a solution for you but will report the bug. best of luck!

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Closing thread to avoid necroposting. If needed, feel free to start a new discussion. 

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