Forum Discussion
24 Replies
- EA_Blueberry7 years ago
Community Manager
Do you have Punkbuster installed on the same drive as your games?
Try uninstalling Punkbuster and reinstall it again from their official site.
PunkBuster Troubleshooting
https://help.ea.com/en-us/help/battlefield/battlefield-4/battlefield-4-punkbuster-troubleshooting/
My game is installed on a separate drive from my OS but I've also set a directory for this too.
I've also re-installed and gone through firewall settings several times... My issue does not lie there.
- EA_Blueberry7 years ago
Community Manager
Can you provide us a screenshot of the error message of when you're kicked from PunkBuster?
There's no error, it just has a dialog box that says "kicked by punkbuster" all I can do is click "accept"
- EA_Blueberry7 years ago
Community Manager
@KnockKnockSON wrote:
I just keep getting kicked... All of the punk buster services have the modification in my windows firewall and I downloaded some punk buster manager and added Battlefield 4 as a game in it and I'm still getting kicked...
The PunkBuster manager program you downloaded, is that PunkBuster or some other third party program?
Have you tried right-clicking on the game and selecting Repair after reinstalling PunkBuster from their official site?
There is a possibility you've been banned by PunkBuster and need to contact Even Balance for an investigation.
@EA_Blueberry wrote:
@KnockKnockSON wrote:I just keep getting kicked... All of the punk buster services have the modification in my windows firewall and I downloaded some punk buster manager and added Battlefield 4 as a game in it and I'm still getting kicked...
The PunkBuster manager program you downloaded, is that PunkBuster or some other third party program?
Have you tried right-clicking on the game and selecting Repair after reinstalling PunkBuster from their official site?
There is a possibility you've been banned by PunkBuster and need to contact Even Balance for an investigation.Click here to contact Even Balance
If he checks his GUID on the GUID checker on the lefthand side of the home page here..
https://www.pbbans.com/index.php
The results return a global punkbuster ban on it.
The Evenbalance support like you posted above is the only way he'd have a chance in getting it lifted.
Most definitely was not third party... I have repaired Battlefield 4 multiple times and there should be no reason for me to be banned... The website (https://www.pbbans.com/index.php) is useless because every time I try and search for my alias in the ban index and complete the CAPTCHA it insists upon telling me it's invalid. So... I'm at a turning point of * EA of its recent * or * implementations of third party anti-cheat more specifically only punk buster as it's the only one I've ever had trouble with...
Here's a CAPTCHA:
https://gyazo.com/022ccd6769550e787788ed03adc77de3And here's it being wrong:
https://gyazo.com/a564b2020537119d0780a5512d0b651a- EA_Atic7 years ago
DICE Team
Hey @KnockKnockSON I removed your new topic. No point having several topics about the same issue,
For issues with the website, have you tried clearing cookies cache? (it's not our website if it's not working you would need to poke website owner.)
For the kick message can you try joining a server using battlelog and take a screenshot to see what the error is when you are kicked from the servers.
/Atic
wtf is "battlelog" there's already a screenshot of what it shows when I'm kicked. The other dude asked the same thing and I delivered.
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