DICE TeamHey @KnockKnockSON I removed your new topic. No point having several topics about the same issue,
For issues with the website, have you tried clearing cookies cache? (it's not our website if it's not working you would need to poke website owner.)
For the kick message can you try joining a server using battlelog and take a screenshot to see what the error is when you are kicked from the servers.
/Atic
@EA_Atic I googled "battlelog" and I assume I found the right thing and it appears I've been permanently banned. I call *. This ban is almost undoubtedly invalid considering my account age I hope you don't assume I'm a cheater. I had no idea this happened.
https://gyazo.com/6b1c44d299a4ebc0addbcdf4e5d95c9f
Community ManagerLooks like you were banned by PunkBuster based off that last screenshot (earlier one you posted said you were kicked). You'll need to raise this up to Even Balance if you feel it was done in error.
Here is how to contact Even Balance
Yeah I had never cheated before and I also have already submitted to even balance and was still un-accounted for. No emails no nothin'. I had never received a message saying I was banned either... and it only says I'm kicked except when going through battlelog.
Community ManagerFalse positives are very possible and Even Balance will have to look into this for you as PunkBuster is their anti-cheat system. Keep an eye on your email ticket for a response from their team on what the conclusion of their findings were. I'm sorry to hear about your situation and please keep us updated here.
how do I "raise this up to even balance"? What does that mean? I've already submitted a report, like way back when I made this forum post.
