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Anonymous's avatar
Anonymous
12 years ago
Solved

i wish so cancel my bf4 pre orders

is there any place i can cancel my pre orders cause i can't seem to find any phone number or e-mail that i can contact.and i also accidently pre ordered two copies of bf4 so i would like to get that ...
battlefield 4
  • LiBever's avatar
    LiBever
    12 years ago
    @mobikavalier wrote:

    is there any place i can cancel my pre orders cause i can't seem to find any phone number or e-mail that i can contact.and i also accidently pre ordered two copies of bf4 so i would like to get that fixed plz and thank you.

    Hello,

    You should contact EA live adviser for payment and order issues https://help.ea.com/contact-us

    Only Customer support has the needed tools and permissions to deal with account related enquireries.
    This unfortunately means people here on Answer HQ will not be able to help you directly and I can only advice to contact Customer Service/Game Advisors.

    Contact a Game Advisor...

    Here's how:
    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.

    Regards, Libever

LiBever's avatar
LiBever
12 years ago
@mobikavalier wrote:

is there any place i can cancel my pre orders cause i can't seem to find any phone number or e-mail that i can contact.and i also accidently pre ordered two copies of bf4 so i would like to get that fixed plz and thank you.

Hello,

You should contact EA live adviser for payment and order issues https://help.ea.com/contact-us

Only Customer support has the needed tools and permissions to deal with account related enquireries.
This unfortunately means people here on Answer HQ will not be able to help you directly and I can only advice to contact Customer Service/Game Advisors.

Contact a Game Advisor...

Here's how:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

Regards, Libever

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