Mini ban (1200 minutes) still exists even after one week past
I got a mini ban of 1200 minutes previous week on battlefield 3 because punkbuster detected some kind of cheat program. I had indeed a cheat programm installed but I did not use it, anyways that's not the problem. So i got this 1200 minutes ban, now one week after this I decided to play battlefield 3 again, but when I try to join, the game kicks me with the same ban pop up. What's the matter?
@XRangelSilaevX Edit,,,, did you remove the hack program if not please do so.
Answers HQ cannot handle bans. They don't have access to your account - They can't look into any specific cases. All anyone can do in here is link to your options.
If your feed / profile photo / Presentation is "Hidden By The Battlelog Administrators" You can post in the following thread to request it to be unhidden. Please remove anything that may violate the terms and service before posting as it will just remain hidden for a tos violation.Please see this link...
http://battlelog.battlefield.com/bf4/forum/threadview/2979150493815320934/
The following link will show you your options, including how to dispute bans:
https://help.ea.com/article/information-about-banned-or-suspended-accounts
Battlelog rules and bans:
https://battlelog.battlefield.com/bf4/forum/threadview/2832654348586821015/
Punkbuster bans:
https://help.ea.com/article/punkbuster-bans-and-violations
GCC-Stream bans:
https://help.ea.com/article/i-was-banned-from-servers-by-ggc-stream-how-do-i-get-unbanned
Fairfight bans:
https://help.ea.com/article/battlefield-4-ban-codes-issued-by-fairfight
In the Body of your email, please include the following information:
- Information of the situation
- First and last name
- Game/Product name
- Persona's name
- Where your game or product was purchased
- Banned or Suspended
- Error/Notification Message received (if any)
- Details of your dispute
Please Note: It does take time for a ban appeal to go though some longer then others. Do not spam them with emails state your case one time. Then let them contact you back once they have made a decision on your ban.
